Aston Carter · 21 hours ago
Billing Analyst
Westerville, OH
Contract
Onsite
Entry, Mid Level
$18/hr - $20/hr
2+ years expAston Carter provides world-class corporate talent solutions and is seeking a detail-oriented Billing Analyst to support customer account billing and financial reporting activities. This role involves analyzing service activity, preparing accurate invoices, ensuring compliance, and serving as a key point of contact for billing inquiries.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Analyze customer service activity, contractual data, and supporting documentation to determine accurate invoice charges for assigned regions, products, or accounts. Apply and approve invoice adjustments in accordance with revenue policies and internal guidelines
Review customer contracts to ensure invoice charges and adjustments comply with contractual obligations, company policies, and established billing standards
Prepare, validate, and distribute invoices in alignment with contractual agreements, billing cycles, and company guidelines
Ensure invoicing processes comply with applicable regulatory, financial, and internal control requirements (e.g., IRS, Sarbanes-Oxley)
Maintain accurate and up-to-date customer account records, including billing documentation, adjustments, and invoice history
Serve as a primary point of contact for internal and external stakeholders regarding billing and account inquiries, including contract updates, billing calculations, fee structures, and account activity
Partner with cross-functional teams to research billing discrepancies, resolve customer concerns, and support issue escalation and resolution
Identify trends, anomalies, and potential cost-saving opportunities within account activity and billing data, and communicate insights to customers and internal partners
Prepare customized customer account and utilization reports; perform quality reviews to validate accuracy of billing inputs such as usage, rates, and fees
Ensure all invoice documentation and reporting aligns with contractual requirements and audit standards. Maintain and update invoice archives as required
Qualification
Required
Bachelors in Business Administration or Finance
2-4 years of experience
Strong analytical skills
Attention to detail
Customer-focused approach
Ability to work cross-functionally
Experience with analyzing customer service activity and contractual data
Experience with preparing accurate invoices
Knowledge of regulatory, financial, and internal control requirements (e.g., IRS, Sarbanes-Oxley)
Experience in maintaining accurate customer account records
Ability to serve as a primary point of contact for internal and external stakeholders
Experience in researching billing discrepancies and resolving customer concerns
Ability to identify trends and communicate insights
Experience in preparing customized customer account and utilization reports
Ability to perform quality reviews to validate accuracy of billing inputs
Experience in ensuring invoice documentation aligns with contractual requirements and audit standards
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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