Pacific Gas and Electric Company · 10 hours ago
Senior IT Application Support Analyst - Location Flexible
San Jose
Full-time
Hybrid
Mid, Senior Level
$118K/yr - $188K/yr
4+ years expPacific Gas and Electric Company is seeking an experienced IT Application Support Analyst Senior to support AI agents, Microsoft Power Platform workflows, and data platform operations. The role involves collaborating with clients to translate business requirements into application features while contributing throughout the application development lifecycle.
EnergyAgricultureEnergy EfficiencyNatural ResourcesOil and Gas
Responsibilities
Provides input and helps diagnose production issues
Coordinates work across internal and external teams as needed
Understand and ensures adherence to Change management and release management processes when implementing fixes to production
Responsible for upgrades and deployments
Applies professional technical concepts of particular field, procedures, and techniques
Proactively addresses and rectifies application failures
Troubleshoots and deploys complex fixes to production
Resolves application programming problems of broad scope within procedural guidelines
May seek assistance from the supervisor or more skilled programmers/analysts on unusual or especially complex problems that cross multiple functional/technology areas
May attend client meetings on behalf of team or manager
Collaborates with Programmer Analysts to maintain current production functional and technical design documentations
Responds to requests for data queries, researching file structures and technical documentation
Supports existing Microsoft Power Platform solutions (Power App, Power Automate, Power BI, Dataverse, etc.) to improve business processes, workflow, and automation
Supports existing Palantir Foundry platform solutions, including workflows, ontologies, data pipelining, data integration, data modeling, and application design
Owns the ongoing monitoring, support, and continuous improvement of AI Copilot agents, including tracking agent performance, data quality, and user adoption; troubleshooting production issues; managing enhancements and releases; and iterating on prompts, workflows, and integrations
Qualification
Required
4 years of programming support and analysis experience
BA/BS in Computer Science, Management Information Systems, or equivalent experience and/or field of study
Advanced understanding of troubleshooting and maintaining software, how it works, and how it often breaks
Preferred
Master's degree in Computer Science or related field
Proven knowledge with programming support principals to enhance and maintain system performance
Multiple programming languages experience
May require certification applicable to the application being supported
Ability to create complex test beds, create test scenarios, create regression tests, document and assess software reliability
Ability to enhance the end-user experience
Company
Pacific Gas and Electric Company
Pacific Gas and Electric Company, incorporated in California in 1905, is one of the largest combination natural gas and electric utilities in the United States.
10001+ employees
H1B Sponsorship
Pacific Gas and Electric Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (32)
2023 (14)
2022 (22)
2021 (16)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$30.29BKey Investors
DOE Loan Programs OfficeUS Department of Energy
2024-12-17Post Ipo Debt· $15B
2024-12-02Post Ipo Debt· $2.35B
2024-09-24Grant· $34.5M
Leadership Team
Patricia Poppe
Chief Executive Officer, PG&E Corporation
Sumeet Singh
Chief Executive Officer at Pacific Gas and Electric Company and EVP, Energy Delivery
Recent News
WSJ.com: US Business
2026-02-13
Morningstar.com
2026-02-12
Company data provided by crunchbase