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Artisan · 6 hours ago

Staff Devops Engineer

NYC Metro Area

Full-time

Onsite

Senior Level, Lead/Staff

6+ years exp

Artisan is a company focused on building autonomous digital workers, exemplified by their AI BDR, Ava. The Staff DevOps Engineer will own the full DevOps and infrastructure layer, ensuring reliability and efficiency for AI workloads and customer-facing product infrastructure.

Telecom & CommunicationsArtificial Intelligence (AI)SaaSSoftwareInformation TechnologyAgentic AIInternet

H1B Sponsor Likely

Responsibilities

Kubernetes and container orchestration. We run on AWS with Kubernetes at the core. You'll own cluster management, scaling policies, resource optimization, and the overall compute layer that serves AI workloads, data pipelines, and customer-facing product infrastructure

CI/CD and deployment pipelines. We ship constantly. You'll build and maintain the deployment infrastructure that lets engineers release with confidence, multiple times a day. Automated testing, staging environments, rollback strategies, feature flags

Observability and reliability. Monitoring, alerting, logging, tracing. When an AI agent fails to send an email or a pipeline stalls on lead enrichment, the team needs to know immediately and understand why. You'll build the observability layer from the ground up

Email deliverability infrastructure. Ava sends email at scale across thousands of domains and mailboxes. Sender reputation, domain warming, DNS configuration, IP management. The infrastructure layer here is non-trivial and directly impacts customer outcomes

Security and compliance. We handle customer data, email credentials, and business-critical workflows. You'll own security posture across the stack: secrets management, access controls, network policies, vulnerability scanning, and SOC 2 readiness

Cost optimization. AI workloads and data-intensive pipelines at our scale generate real cloud bills. You'll architect for efficiency, right-size infrastructure, and build visibility into where spend goes and why

Developer experience. The best infrastructure is the kind engineers don't have to think about. Local development environments, fast builds, reliable deploys, clear documentation. You'll make the whole team faster

Qualification

KubernetesCI/CDInfrastructure-as-codeMonitoring toolsEmail deliverabilityAWSScripting PythonScripting BashScripting GoDatabase managementSecurity fundamentalsNetworkingIncident responseDeveloper experienceStartup experience

Required

6+ years of experience in DevOps, SRE, or infrastructure engineering, with a track record of owning production systems end to end

Deep expertise with Kubernetes, container orchestration, and cloud-native architecture on AWS

Strong CI/CD experience: you've built pipelines that teams actually trust and use daily

Fluent in infrastructure-as-code (Terraform, Pulumi, or equivalent) and GitOps workflows

Solid understanding of networking, DNS, load balancing, and security fundamentals

Experience with monitoring and observability tooling (Datadog, Grafana, Prometheus, or similar)

Comfortable scripting in Python, Bash, or Go for automation and tooling

Experience operating databases in production (PostgreSQL, Redis, or similar)

Strong opinions on reliability, incident response, and on-call practices, but pragmatic about when to move fast

Preferred

Bonus: experience with email infrastructure at scale (deliverability, domain/IP management, SMTP)

Bonus: experience supporting ML/AI workloads in production

Bonus: startup experience where you built the infrastructure function from scratch

Company

Artisan

At Artisan, we're creating AI Employees, called Artisans, and software which is beautiful, easy to use, and replaces the endless stack of point solutions.

Founded in 2023

San Francisco, California, USA

51-200 employees

https://www.artisan.co

H1B Sponsorship

Artisan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

Funding

Current Stage

Growth Stage

Total Funding

$46.1M

Key Investors

Alumni Ventures,Glade Brook Capital PartnersOliver JungBayhouse Capital,Oliver Jung

2025-04-09Series A· $25M

2024-09-30Seed· $11.5M

2024-05-13Seed· $7.3M

Leadership Team

Jaspar Carmichael-Jack

Founder & CEO

Sam Stallings

Founder & CPTO

Recent News

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NYT > Technology

Swarming to San Francisco’s A.I. Boom: a New Crop of 20-Something CEOs

2025-08-04

Company data provided by crunchbase