Artisan · 10 hours ago
Forward Deployed Engineer
NYC Metro Area
Full-time
Onsite
Mid Level
3+ years expArtisan is a company focused on building AI employees, specifically autonomous digital workers that perform real jobs. The Forward Deployed Engineer will act as a bridge between Artisan and strategic customers, ensuring they receive maximum value from the AI product by scoping integrations, managing implementations, and providing technical support throughout the customer lifecycle.
Telecom & CommunicationsArtificial Intelligence (AI)SaaSSoftwareInformation TechnologyAgentic AIInternet
Responsibilities
Scoping how Ava fits into each customer's GTM stack: what we replace, what we integrate with, and what the ideal workflow looks like
Engineering customer-specific features and integrations across our TypeScript full-stack codebase
Managing end-to-end implementation, partnering closely with customer success managers to drive adoption
Traveling to customer offices for in-person discovery, scoping sessions, and onboarding
Joining sales calls to provide technical credibility and help close complex deals
Staying hands-on throughout the customer lifecycle - from pre-sales through expansion - ensuring customers see real, measurable ROI
Feeding customer insights back to product and engineering to shape our roadmap
Qualification
Required
3+ years as a forward-deployed/solutions engineer, field engineer, or full-stack engineer
Strong TypeScript experience across the stack (Node.js, React, or similar frameworks)
Comfortable leading technical conversations with RevOps leaders and sales teams
You thrive in ambiguity - scoping problems, architecting solutions, and shipping them fast
Excellent communication skills: you can explain complex systems to non-technical stakeholders and dive deep with engineers
Willingness to travel frequently (up to 50%) to meet customers where they are
Preferred
Ideally experience integrating with CRMs, marketing automation tools, and sales tech (Salesforce, HubSpot, Outreach, etc.)
Company
Artisan
At Artisan, we're creating AI Employees, called Artisans, and software which is beautiful, easy to use, and replaces the endless stack of point solutions.
51-200 employees
H1B Sponsorship
Artisan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
$46.1MKey Investors
Alumni Ventures,Glade Brook Capital PartnersOliver JungBayhouse Capital,Oliver Jung
2025-04-09Series A· $25M
2024-09-30Seed· $11.5M
2024-05-13Seed· $7.3M
Leadership Team
Jaspar Carmichael-Jack
Founder & CEO
Sam Stallings
Founder & CPTO
Recent News
Tech Startups - Startups and Technology news
2025-10-29
Destination CRM
2025-08-06
2025-08-04
Company data provided by crunchbase