Blackbaud · 11 hours ago
Project Manager, Senior
United States
Full-time
Remote
Mid, Senior Level
$78K/yr - $104K/yr
5+ years expBlackbaud is a company focused on customer success services, and they are seeking a Senior Project Manager to join their Services PMO. The role involves managing large and complex customer projects, serving as the main point of contact, and ensuring the overall success of the project through collaboration and effective communication with cross-functional teams.
Cloud ComputingNon ProfitSoftwareCloud Data Services
Responsibilities
Managing custom implementations for Blackbaud’s customers
Development of project plans including strategy definition, project forecast allocation, timelines and milestones, and contingency planning
Application of business and technical knowledge in the development of project plans and tools to manage the delivery of the services
Collaboration across resources to effectively carry out tasks and deliverables within the project
Management of project status, risk management, staff mentoring and deliverable quality assurance, budget, and timeline
Maintain project data in internal systems and project management tool, including project status updates, forecasts, backlog updates etc
Ability to influence others to gain consensus on a desired outcome
Thinks through and clearly communicates goals, interests, and positions in negotiation or conflict situations
High degree of autonomy and ability to collaborate across multiple internal and external stakeholder organizations
Willingness to act with empowerment to think innovatively and creatively on ways to provide customer solutions and improve Blackbaud processes
Excellent verbal and written communication skills and ability to influence at all levels of customer engagement
Strategic and critical thinker with the ability to manage multiple priorities and projects
Qualification
Required
5-7 years of experience in project management
Proficient in Microsoft tools, including MS Project
Demonstrated ability to manage strategic customers and projects
Excellent customer service skills
Ability to influence others to gain consensus on a desired outcome
Excellent verbal and written communication skills and ability to influence at all levels of customer engagement
Strategic and critical thinker with the ability to manage multiple priorities and projects
High degree of autonomy and ability to collaborate across multiple internal and external stakeholder organizations
Willingness to act with empowerment to think innovatively and creatively on ways to provide customer solutions and improve Blackbaud processes
Preferred
Prior experience with implementing CRM solutions desired
Knowledge of Blackbaud products and the non-profit industry are a plus
Experience in Salesforce is a plus
PMP certification is a plus
Benefits
Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program
Company
Blackbaud
Blackbaud is a provider of software and services designed for non-profit organizations enabling them to build strong relationships and more.
1001-5000 employees
H1B Sponsorship
Blackbaud has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (3)
2022 (15)
2021 (4)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-07-22IPO
1999-01-01Acquired
Leadership Team
Mike Gianoni
Chief Executive Officer & Vice Chairman
Sudip Datta
Chief Product Officer and Senior Vice President
Recent News
2026-02-10
2026-02-10
Company data provided by crunchbase