AMEX Healthcare · 17 hours ago
Manager, Legal Affairs – Legal Program Team
New York, NY
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $150K/yr
5+ years expAmerican Express is a company with a rich history of innovation and a commitment to customer service. The Manager, Legal Affairs – Legal Program Team will play a crucial role in enhancing global legal governance and risk management frameworks by leveraging legal and operational expertise alongside program management skills.
RetailHealthcarePharmaceuticalLogisticsFreight ServiceMedicalProcurement
No H1B
Responsibilities
Lead day-to-day operations and transformation for GCO in connection with core Enterprise frameworks, including Regulatory Change Management, Global Legal Inventory, Records Management, and New Product Governance
Oversee governance documentation, policy alignment, and ongoing program enhancements
Partner with Compliance, Technology, Control Management, and other functions to ensure consistent and compliant execution of enterprise frameworks
Identify and implement process improvements using technology, automation, and generative AI
Drive continuous improvement of legal service delivery models, including workflow optimization and knowledge management tools
Lead initiatives to simplify and modernize legal processes and platforms
Serve as a trusted partner to legal colleagues and business stakeholders, providing proactive, business-oriented solutions
Coordinate and deliver training, documentation, and communications to ensure awareness and adherence to key programs
Build strong partnerships across global teams to promote alignment, consistency, and knowledge sharing
Develop and monitor key performance indicators (KPIs) to measure program effectiveness
Present insights to senior management and influence decisions
Partner with internal audit and risk functions to ensure controls and compliance are monitored effectively
Lead and coach a Legal Analyst and other team members, fostering professional growth and excellence
Cultivate a collaborative, inclusive team culture focused on accountability and innovation
Qualification
Required
5+ years of experience in legal, compliance, risk management, or program management roles within financial services or technology sectors
Proven ability to manage complex projects, build consensus, and deliver results in a dynamic, cross-functional environment
Proficiency in data analysis, reporting, and visualization tools (e.g., Tableau, Power BI)
Experience using legal technology and AI tools to enhance service delivery
Strong executive presence, interpersonal skills, and ability to influence at all levels
Excellent oral and written communication skills, with a focus on clarity and business impact
Demonstrated ability to manage competing priorities while maintaining attention to detail
Preferred
Accountable and collaborative team player who builds positive relationships globally
Strategic thinker with a growth mindset and adaptability in a changing environment
Problem-solving abilities, with a resourceful, can-do attitude
Enthusiastic about technology, innovation, and process improvement
Highly organized, proactive, and comfortable working independently with minimal supervision
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase