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Care Management Support Coordinator II - J01003 jobs in United States
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TEKsystems · 23 hours ago

Care Management Support Coordinator II - J01003

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$22.85/hr - $22.85/hr
date1+ years exp
TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. The Care Management Support Coordinator II supports administrative care management activities, performs outreach, and serves as a point of contact for members and providers to resolve issues and document member records.
Information Technology
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H1B Sponsor Likelynote

Responsibilities

Provide outreach to members via phone to support care plan next steps, address questions, and connect them with health plan or community resources
Serve as front‑line support for member and provider inquiries, including explaining care plan procedures and protocols
Support member onboarding and administrative duties such as sending welcome letters, correspondence, and educational materials
Document and maintain non‑clinical member records to ensure compliance with state and regulatory requirements
Make referrals to address Social Determinants of Health (SDOH) needs
Perform daily check‑ins and communication via group IMs
Complete daily production logs and submit by 9am the following business day
Multi‑task across multiple monitors and applications, utilizing work guides and resources
Meet performance metrics: 97% Quality (Audits), 98% Production, 0–5% Error Rate
Perform other duties as assigned and comply with all policies and standards

Qualification

LPNLVNLCSWMicrosoft OfficeCustomer serviceOrganizational skillsCommunication skillsTeam collaborationAttention to detailAdaptability

Required

High School diploma or GED
1–2 years of related experience; entry‑level candidates considered
Strong communication and customer service skills
Ability to work collaboratively in a team environment
Proficiency with Microsoft Office and multiple systems/applications
Strong organizational skills and attention to detail
Ability to adapt to high authorization volumes and cross‑train across functions

Preferred

LPN, LVN, or LCSW

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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