Mason Technologies Inc. · 9 hours ago
Project Coordinator
Deer Park, NY
Full-time
Onsite
Entry, Mid Level
$60K/yr - $70K/yrMason Technologies Inc. is a leader in technology integration and a certified Woman-owned Business Enterprise. The Project Coordinator plays a key role in managing internal operations throughout the customer lifecycle, ensuring smooth cross-department coordination, timely project delivery, and a high-quality customer experience.
Telecom & CommunicationsBig DataInformation TechnologyData IntegrationWired TelecommunicationsWireless
Responsibilities
Manage the full project lifecycle, including proposal support, procurement, scheduling, installation, service coordination, and project closeout
Serve as a point of contact for basic technical troubleshooting, assisting customers or internal teams by phone with initial diagnostics for audio visual, structured cabling, or security-related issues
Walk customers or technicians through simple troubleshooting steps (e.g., checking connections, power, signal flow, or basic configuration) and escalate issues appropriately when advanced technical support or onsite service is required
Coordinate with field teams, warehouse, dispatch, technicians, and management to ensure each project phase runs smoothly
Allocate resources, manage tasks, and maintain project timelines and budgets
Review and reconcile daily technician reports with internal systems and project analytics
Identify and resolve operational or technical issues using a strategic, solutions-oriented approach
Prepare and present weekly project status updates, including completion percentages, milestones, and outstanding issues
Analyze system-generated profitability reports and provide weekly project health summaries to management
Maintain accurate documentation and ensure adherence to standard operating procedures
Partner with Finance to confirm job completion percentages and support timely, accurate billing
Communicate clearly and consistently with internal teams and external stakeholders throughout all project stages
Qualification
Required
Exceptional multitasking, prioritization, and organizational skills
Strong written and verbal communication abilities, including comfort providing phone-based technical guidance
Technical aptitude with a working understanding of low voltage systems such as: Structured cabling, Audio visual systems, Commercial security systems
Ability to diagnose basic system issues and determine appropriate next steps
Proficiency in Microsoft Office, especially Excel
Experience working with CRM and ERP systems (ConnectWise experience is a strong plus)
Ability to perform under pressure while maintaining professionalism
Proven experience in the commercial low voltage industry
Analytical mindset with strong attention to detail and problem-solving skills
Benefits
Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure.
401k with Matching: Plan for your future with our 401k program, featuring competitive company matching.
Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs.
Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth.
Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties!
Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices!
Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment.
Company
Mason Technologies Inc.
Full service integration in: Structured Cabling, Audio Visual, Security and Smart Building Technologies.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Avery Nesmith
Partner Development Manager
Christian Vasquez
Partner Development Manager
Recent News
Business Journals
2023-03-17
Company data provided by crunchbase