Chase · 9 hours ago
Training Associate
131 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $86K/yrJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions. The Training Associate will be responsible for developing and implementing training content for technical operations, ensuring effective learning solutions that engage users and support business initiatives.
FinanceBankingFinancial Services
Responsibilities
Research, develop, publish, and refresh training content for technical operations workflow
Understand technology’s impact on users at all levels and develop appropriate training content to support learning systems
Identify and implement appropriate training delivery methodology by content and audience
Partner with division management, peers and other support teams to develop appropriate training content
Support the operation sites during system and production implementation of new procedures and processes
Create presentations and informational videos that support business initiatives or project implementations
Collaborate with business analysts, trainers, operations staff, and technology partners to deliver the documentations timely and accurately
Qualification
Required
Relevant Bachelor's degree or equivalent four-year practical experience working in an operation/production, a finance institution, or a fast-paced business environment
Excellent writing, editing, organization skills, and strong attention to details
Intermediate to advanced level of competency in video and audio editing using tools such as Camtasia and Audacity
Experience in building virtual reality learning content for machine operation or other simulations
A creative mind to develop engaging content by utilizing text, illustrations, animations and videos to enhance documentation
Proficient competency in using Microsoft Word, PowerPoint, Visio, SharePoint, and video/audio/graphic editing tools such as Audacity, Camtasia, SnagIT, Photoshop, Articulate Storyline 360, Canva, advanced action scripts, or equivalent web-based training authoring tools
Experience in technical and soft skill training content development
Knowledge of adult learning theories and training development methodologies
Preferred
Fast learner – can adapt and acclimate to work in a new environment in a short period of time
Strong sense of ownership in your personal and team deliverables
High curiosity in learning more and asking why
A drive for excellence and the ability to work on multiple projects simultaneously to meet delivery timelines
An innate ability to innovate or identify and improve process efficiencies
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-02-12
Financial Sector Technology
2026-02-05
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