Medasource · 15 hours ago
Epic Cadence Analyst
Medasource is seeking a Senior Application Analyst to provide expert level support and configuration of assigned applications. The role involves assisting and training customers and junior analysts, managing issues within IT teams, and ensuring quality application delivery to enhance operational efficiencies.
HealthcareHealth CareMedical
Responsibilities
The Senior Application Analyst position is responsible for expert level support and configuration of assigned applications
The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems
The Sr. Application Analyst trains and mentors more junior analysts
The Sr. Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies
The Sr. Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change
The Sr. Application Analyst provides high level administration of applications and ensures quality delivery of application availability
The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department
The Sr. Application Analyst makes recommendations regarding budget projections and project management
Qualification
Required
Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional
An additional four years experience in addition to the experience listed below in lieu of Bachelors or licensed clinical or certified IT professional experience
Five years' experience in IT or clinical or business workflow required
Experience supporting large scale clinical, ancillary or business environments
Decision Tree Build, Provider Record Maintenance (SER Build), Welcome Kiosk Build, Referrals and Authorization experience/build, Patient, Authorization, and Referral WQs, Ticket Scheduling build
MyChart support, Epic Cheers support and build, Epic Provider Finder, Project Management skills
Certification if appropriate to assigned application. (i.e. Epic) Epic certification must be maintained
Epic Cadence Required AND Epic MyChart or Epic Ambulatory
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors
Expert technical skills to support multiple applications and projects simultaneously
Strong knowledge of project management methodologies and ability to apply them to large scale system implementation
Strong knowledge of multidisciplinary clinical or business information systems
Demonstrated leadership skills
Expected to be proactive in all areas of responsibility