Find Great People | FGP · 10 hours ago
Network Services Manager
Charleston, SC
Full-time
Onsite
Mid Level
$70K/yr - $80K/yrFGP is seeking a highly organized, client-facing Network Services Manager to coordinate and execute network deployment projects across a nationwide customer base. This role involves managing timelines, dependencies, ISPs, and engineering schedules to ensure smooth and timely launches of new sites, while supporting one of the largest customers in opening over 40 standardized sites this year.
ConsultingHuman ResourcesInformation Technology
Hiring Manager
Donny Leonard
Responsibilities
Manage full deployment lifecycle from kickoff to launch
Coordinate ISP circuit ordering, delivery, testing, and activation
Confirm site readiness (MDF/IDF, cabling, power, low‑voltage work)
Schedule engineers and field technicians for go‑lives and project milestones
Track timelines, risks, and dependencies across multiple concurrent sites
Serve as primary deployment contact for clients
Lead structured project calls and provide clear, accurate status updates
Represent the team with a professional, precise, and assertive communication style
Identify issues early and escalate appropriately
Follow and refine existing deployment playbooks (80% already documented)
Ensure SLA adherence and operational consistency
Maintain dashboards and reporting for leadership and engineering visibility
Validate and route escalated support issues after process checks
Qualification
Required
Experience with an MSP, network service provider, telecom coordination, or similar environment
Working knowledge of networking (switches, APs, firewalls, VLANs, Wi‑Fi)
Strong project management and coordination skills
Experience working with ISPs, construction trades, landlords, and engineering teams
Confident, client‑facing communicator who can lead calls and manage expectations
Highly organized, process‑driven, and detail‑oriented
Preferred
Background in coworking, flexible workspace, or commercial build‑outs
Familiarity with project/ticketing tools (Monday.com, HubSpot, similar)
Experience in service delivery, PM, or operational leadership roles
Company
Find Great People | FGP
Find Great People (FGP) is a nationally recognized talent acquisition and human resources consulting firm.
Founded in 1982
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Betsy Anthony
Chief Operating Officer, Senior Talent Consultant
Recent News
London Loves Business
2024-02-05
Company data provided by crunchbase