Walmart Canada · 19 hours ago
Director, Program Management - Creative
Bentonville, AR
Full-time
Onsite
Lead/Staff, Director/Executive
$90K/yr - $180K/yr
5+ years expWalmart Inc. is a leading retail corporation and is seeking a Director of Program Management for its Creative team. This role involves overseeing content programming for Walmart's eCommerce platform, managing a team of Program Managers, and collaborating with various stakeholders to enhance item page content and streamline operations.
RetailE-CommerceLogisticsDeliveryShopping
Responsibilities
Managing a team of Program Managers who coordinate intake, requirements, workflows, and execution across merchandise categories
Coaching and developing team members to elevate operational rigor, relationship management, and strategic thinking
Overseeing programming related to item page content across Walmart’s eCommerce site
Ensuring the seamless flow of information used to support content capture
Applying insights, partner feedback, and performance data to evolve programming approaches
Partnering with Private Brands, Item Content Studio, Item Enablement and Category Marketing to ensure content needs are identified, aligned, and executed
Managing discussions with Private Brands partners and influencing content and programming decisions through strong judgment and communication
Designing and improving processes that accelerate timelines, standardize outputs, and support scalable content creation and publishing
Collaborating with operational, tooling, and studio teams to support optimization of intake, tracking, and workflow systems
Leading programming efforts aligned to seasonal priorities, category storytelling, omnichannel experiences, and private brand initiatives
Ensuring programming execution supports business goals, enhances item page quality, and drives improved customer understanding and engagement
Setting an example for high-quality delivery, KPI ownership, and consistent progress toward team goals
Presenting recommendations, insights, and programming updates at various leadership levels
Qualification
Required
Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years' experience in project management, compliance, operations management or related area OR 7 years' experience in project management, compliance, operations management, or related area
4 years' experience using intermediate functionality of Microsoft Office
4 years' experience leading cross-functional teams
8–12+ years of experience in content programming, merchandising operations, creative operations, or related content/marketing environments
Demonstrated leadership experience managing people and complex projects
Excellent communication, partnership, and influence skills, particularly with senior and cross-functional teams
Strong judgment and the confidence to advocate for content decisions that support customer experience and private brand strategy
Expertise in operational planning, workflow design, and process optimization within high-volume creative or content environments
Ability to think strategically while executing with precision and attention to detail
Experience using workflow or content management tools (Airtable, Asana, Jira, CMS platforms, etc.) is a plus
Preferred
experience developing training curriculum or content
Managing cross-functional teams
Managing Large Scale Change Initiatives
Master's degree in Business Administration or related field
Retail consulting
Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development
Benefits
Performance-based incentives
401(k) match
Stock purchase plan
Paid parental leave
Multiple health plans
PTO
Medical, vision and dental coverage
Company-paid life insurance
Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Packaging-Gateway.com
2026-02-04
Canada NewsWire
2025-12-18
Company data provided by crunchbase