Van Cleef Engineering Associates, LLC · 3 hours ago
IT Helpdesk Technician II
Hillsborough, NJ
Full-time
Onsite
Entry, Mid Level
$25/hr - $34/hr
2+ years expVan Cleef Engineering Associates, LLC is a dynamic, multi‐disciplined consulting civil engineering firm. They are seeking an IT Helpdesk Technician II to provide day-to-day IT support for internal clients, focusing on onsite support, equipment setup, inventory tracking, and coordination of onboarding and offboarding activities.
ConstructionEnergyConsultingArchitecture & DesignArchitectureCivil EngineeringLandscapingMapping ServicesWater
No H1B
Responsibilities
Complete IT tickets that require onsite support such as equipment setup, configuration changes, minor cabling
Follow up with the MSP on open or delayed tickets to ensure timely resolution
Update tickets with clear notes and status changes to ensure accurate tracking and communication
Track and manage IT inventory by logging equipment when received, deployed, or returned
Support employee onboarding and offboarding by coordinating with HR and the MSP, including laptop/hardware setup, account setup/license assignment, mobile device setup
Participate in vendor calls and help coordinate invoices with Accounts Payable
Assist with business continuity and disaster recovery activities, such as delivering or setting up equipment at office locations
Support on-site visits related to IT projects, equipment installs, relocations, and vendor evaluations
Occasional after-hours or weekend availability may be required for urgent IT issues
Qualification
Required
Associate's degree in Information Technology, Computer Science, or a related field
2-3 years of experience in IT support, help desk, or technical operations
Working knowledge of Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), Windows operating systems, and basic hardware troubleshooting
Experience with laptop setup/imaging, user account provisioning, and equipment inventory tracking
Strong customer service mindset with clear written and verbal communication skills
Highly organized with the ability to manage multiple tickets and priorities simultaneously
Ability to lift and carry equipment up to 50+ pounds as needed
Willingness to travel between New Jersey and Pennsylvania office locations
Valid driver's license and clean driving record
Ability to provide occasional after-hours or weekend support when required
Preferred
Bachelor's Degree
Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Traditional and Roth 401(k) retirement savings plan with company match
Paid holidays, vacation and sick days
Company-paid Life insurance
Company-paid Long-Term Disability insurance
Tuition reimbursement program (postgraduate)
Professional Licensing reimbursement
Gym membership reimbursement
Flexible Spending Account (FSA)
Company
Van Cleef Engineering Associates, LLC
Van Cleef is a civil engineering firm headquartered in Hillsborough, New Jersey with offices throughout New Jersey, Pennsylvania and Delaware.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Cynthia V. Norfleet
Managing Director - COO
Mark Bahnick
Partner - Branch Manager
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