Workerbee · 14 hours ago
Field Services Technical Support
DFW Metroplex
Full-time
Hybrid
New Grad, Entry LevelWorkerbee is an AI-powered platform for modern hiring, connecting companies with enterprise-proven experts and AI-savvy specialists. The Field Services Technical Support role involves delivering on-site and remote technical support, including installing and troubleshooting hardware and software systems, and maintaining operational reliability.
Artificial Intelligence (AI)Enterprise SoftwareSaaSBig DataSoftwareProfessional ServicesBusiness IntelligenceGenerative AIMachine Learning
Responsibilities
Installing and troubleshooting hardware and software systems
Supporting networking and endpoint devices
Documenting service activities and resolutions
Responding to field service tickets and escalations
Maintaining uptime and operational reliability
Qualification
Required
Installing and troubleshooting hardware and software systems
Supporting networking and endpoint devices
Documenting service activities and resolutions
Responding to field service tickets and escalations
Maintaining uptime and operational reliability
Strong hands-on technical troubleshooting skills
Customer-first communication approach
Ability to work independently in field environments
Fast problem diagnosis under pressure
Organized documentation and reporting habits
Benefits
Access: Work on high-impact projects with leading companies across North America
Community: Join a trusted network of specialists and professionals in your field
Growth: Expand your skills through exclusive learning and development opportunities
Flexibility: Choose projects that fit your schedule and work style
Company
Workerbee
Workerbee is a worker-first talent intelligence platform that builds deep, trusted understanding in hiring.
Founded in 2025
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2025-06-17Undisclosed
Recent News
2025-09-12
2025-05-24
Company data provided by crunchbase