Austin Community College · 20 hours ago
Coordinator, Financial Aid Outreach
Austin Community College is a public two-year institution serving a diverse student population. The Coordinator, Financial Aid Outreach will be responsible for planning and delivering programs to increase financial aid utilization among students, including outreach to prospective students and collaboration with community stakeholders.
Higher Education
Responsibilities
Build and maintain strong relationships with high school counselors, community-based organizations, and other key stakeholders within the ACC service area to optimize FAFSA/TASFA completion rates
Foster a comprehensive understanding of financial aid processes among prospective students, their families, and community members, empowering them to pursue higher education opportunities
Collaborate with ACC’s Recruitment and High School Programs teams to optimize resources and ensure coordinated efforts, enhancing the efficiency and impact of financial aid outreach initiatives aimed at increasing financial aid applications and utilization
Manage a designated territory within the ACC service area, stepping in to cover additional territories as needed, ensuring consistent engagement across regions
Organize and coordinate internal and external outreach events, facilitating dynamic workshops for students and families to promote an understanding of financial aid and paying for college
Provide hands-on support to students in completing financial aid applications, including FAFSA/TASFA submission, FSA ID setup, and accessing ACC portals
Advise the Associate Director and Director on strategies to boost financial aid application completion and utilization, informed by insights gained from community engagement and outreach efforts
Stay updated on changes in federal and state financial aid policies and adapt content and delivery methods accordingly to effectively communicate updates to stakeholders
Maintain regular communication with students, parents, and counselors through various channels including email, phone, and text
Handle data entry, monitor student progress, and manage student database updates
Perform additional duties as assigned, adapting to evolving departmental needs and contributing to continuous improvement to further ACC’s financial aid outreach goals
May supervise hourly employees
Qualification
Required
Two years related work experience
Bachelor's degree
Ability to effectively communicate orally and in writing
Work is performed in a standard office or similar setting
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling
Occasional lifting of objects up to 10 pounds
Preferred
Experience working with students and parents who are traditionally underrepresented in higher education
Company
Austin Community College
Austin Community College is a nationally recognized two-year college serving Central Texas.
Funding
Current Stage
Late StageLeadership Team
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