Cypress HCM · 12 hours ago
Principal Program Manager
Cypress HCM is seeking a Principal Program Manager to support a high-performing Growth/PLG leadership team. This role involves driving cross-functional teams, managing program execution, and ensuring alignment on strategic objectives through effective communication and documentation.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Create and update parallel program frameworks and timelines, manage execution, ensure alignment on milestones, identify and manage dependencies, and mitigate risks
Provide clear, concise, and regular updates to leadership, stakeholders, and team members, facilitate cross-functional team meetings, drive priority and act as a liaison among contributing teams
Ensure project documentation is complete, current, and appropriately stored, create and distribute regular progress reports highlighting key achievements, risks, and next steps
Develop clear mechanisms to track and report metrics, standardize scalable processes for growth initiatives, and build frameworks to help the team evaluate new product and marketing opportunities
Identify potential risks proactively, develop mitigation strategies, maintain a risk register, and ensure effective risk communication and management
Qualification
Required
Strong organization and prioritization skills to effectively manage multiple projects/workstreams simultaneously, especially when priorities shift rapidly
Ability to recognize ambiguity and align on a decision making framework, drive conversations to bring clarity and enable decisions to be made in a timely manner
Ability to build strong positive relationships crossing org boundaries and leveraging those relationships to exert influence for a positive outcome. Skills: persuasion, empathy, persistence and adaptability
Ability to create or enhance frameworks, standards, processes (Jira, Wikis, Slack) as needed to help teams execute effectively in a fast-paced environment. Ability to simplify processes as needed is a key skill
Ability to understand facts and aid in unbiased, informed decision making. Understanding the bigger context and presenting the data to various levels of the organization
Ability to collaborate with data science teams, navigate KPI/OKR frameworks, and utilize insight-driving tools to inform decisions and communicate results effectively
Working knowledge of AI tools and their application in automating tasks, optimizing team workflows, and improving operational outcomes is a plus
Relevant Bachelor's degree and/or an advanced degree in a related field or equivalent
8-10+ years of relevant experience
Preferred
Remote (CST and PST Time Zone preferred)