NEOGOV · 17 hours ago
Permit Technician - 3 positions (1 Career Service, 2 TLT/SDA)
Chinook Building 401 5th Avenue Seattle, WA
Full-time, Contract
Hybrid
Entry Level
$32.94/hr - $41.75/hr
2+ years expNEOGOV is seeking to fill three Permit Technician positions within the Environmental Health Services Division of Seattle & King County Public Health. The role involves providing customer service, processing permits, and supporting a variety of duties to help meet the mission of promoting healthy environmental conditions.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
Responsibilities
Provide internal and external customer service; may include providing specialized and/or technical information that requires moderate interpretation of established codes, policies, regulations, procedures, and guidelines by email, phone and in person
Process permit renewals, and provide application in-take for permits, re-inspection, plan review and other billings
May involve scanning a high volume of permits using a barcode scanner or manual data entry into database (currently Tyler)
Process change of ownership applications
Answer a high-volume of incoming calls, that may include, intaking of complaints, permit adjustments, payment intake and triaging calls
Upload documents into SharePoint. Read and interpret maps and legal descriptions. Assure permits are issued to the correct parcel number and address
Research property information using computer and paper files
Accept applications and calculate correct fees for various Environmental Health applications
Process billings and refunds and route requests appropriately
Process letters and public disclosures requests
Set up and monitor status of applications, coordinated with program staff to avoid backlogs and ensure applications are processed and followed-up on in a timely manner
Monitor accounts for payment and coordinate collection process for unpaid accounts
Compile data that may require information searches through files, including spreadsheets and/or customized database applications including financial research questions
Prepare daily cash worksheet and daily reconciliations
Run existing ad hoc reports using permit database and Excel
Perform other duties as assigned
Qualification
Required
Two (2) years of customer service experience demonstrating the ability to communicate with customers using discretion, patience, etiquette, and professionalism
Strong communication skills both written and verbal
Experience with complex accounts receivables/payable functions
Experience in automated financial and management information systems, word processors, spreadsheets, database, and similar software applications
Ability to follow oral and written instructions; adjust to changes in workload demands; and research, gather and compile technical information from a variety of sources
Strong organization, problem solving and researching skills
Intermediate to advanced computer skills, including MS Office application such as Word, Excel, and Outlook
Skill in maintaining data accuracy and integrity
Strong math and analytical skills
Excellent time management and priority setting skills; able to handle multiple tasks with extreme accuracy
Skill in tracking and following through on assignments
Demonstrated ability to quickly learn new computer applications
Knowledge and experience working with people from diverse backgrounds
Ability to positively contribute in a team environment; actively listens to others and builds trust and confidence
Ability to be reliable and dependable with assignments and work schedule
Skill in teamwork and collaboration
Preferred
Demonstrated experience providing customer service
Demonstrated experience with complex reconciliations
Bilingual skills
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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