ECS · 11 hours ago
ServiceNow Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
$175K/yr - $200K/yr
10+ years expECS is seeking a ServiceNow Architect to work remotely, contingent upon additional funding. The ServiceNow Architect will design complex applications for the Department of Homeland Security, leading development teams and ensuring compliance with customer contracts and industry best practices.
Artificial Intelligence (AI)Cloud ComputingCyber SecurityLegalConsultingSoftwareInformation TechnologyCloud InfrastructureComplianceMachine LearningSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as a primary technical point of contact for projects
Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices
Support development, integration, and engineering of respective ServiceNow Solutions
Ensure business processes and stories align with the technical solution, including story pointing for customer projects
Perform discovery work sessions to determine the solution requirements. Assist in gathering and/or reviewing clients process requirements and assisting on how they map to ServiceNow
Perform design work sessions and produce deliverables, including mock-ups, flow diagrams, high-level architecture and design documents etc
Assist customers with proof-of-concept activities
Identify new opportunities to provide additional value to clients and improve business performance
Maintain expert knowledge of the ServiceNow platform and products, and respective certifications
Research technology partner or other vendor solutions in context of client requirements for integration
Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc
Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
Maintain high level of client satisfaction
Qualification
Required
Must be a US Citizen per contract
Must be able to obtain a Public Trust clearance or higher
Functional and technical knowledge of ServiceNow
Bachelor's Degree + 10 years of applicable experience
8+ years of experience in software development, with 5+ years focused on the ServiceNow platform, including custom app development and system integrations, and 3+ years as a ServiceNow Solution Architect
2+ year's experience building custom applications in ServiceNow
Minimum of 1 ServiceNow Implementation Specialist Certification, with ability to earn additional if required within 6 months of start of position
Extensive understanding and experience designing, architecting, engineering/implementing, and maintaining complex ServiceNow environments and scoped applications
Functional knowledge and implementation experience with ITSM, CSDM, HAM/SAM
Functional knowledge and implementation experience of a minimum of 2 of the following additional ServiceNow modules (ITOM, SPM, APM, PSDS)
Understanding of Enterprise Solutions including Customer Service, Human Resources, Project Management, etc
Knowledge of Integrations such as LDAP, AD, SSO, Email Infrastructure, Web Services (e.g. SOAP, REST)
Experience using Workflow Editor to configure workflows
Strong customer relations and communication skills
Ability to prepare for, facilitate and lead customer work sessions
Possesses ability to create process flow diagrams and high-level architecture and documentation
Experience in Agile methodology
Preferred
DHS Entry on Duty (EOD) clearance
Experience supporting federal cybersecurity programs (e.g. CISA, DHS, etc.)
Background in cybersecurity, compliance automation, or secure workflow design
Experience with following ServiceNow Modules: SecOps Security Incident Response (SIR), SecOps Vulnerability Response, and HRSD
Company
ECS
ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-31Acquired
2015-04-10Private Equity
Leadership Team
Keith McCloskey
VP / Chief Technology Officer
Ryan Garner
Chief Financial Officer
Recent News
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