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City of New York · 10 hours ago

Application Support Specialist

Queens, NY

Full-time

Onsite

Mid Level

$75K/yr - $120K/yr

4+ years exp

The City of New York's Department of Correction is seeking an experienced Application Support Specialist to provide expert user support and enhance software functionality. This role involves troubleshooting user support and application issues, optimizing software features, and delivering technical solutions that align with business needs.

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Responsibilities

Provide expert user support

Enhance software functionality

Leverage development skills in VB, Java, .NET, PowerApps and C#

Troubleshoot a wide range of user support and application issues

Optimize current software features

Deliver technical solutions that align with business needs

Qualification

VBJava.NETC#PowerAppsRelational database reportingService Desk systemsDevOps principlesUser supportCommunication skillsInterpersonal skillsCross-functional collaboration

Required

A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations

A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations

Education and/or experience which is equivalent to '1' or '2' above

Preferred

Strong understanding of VB, Java, .NET, PowerApps and C# to improve in-house and vendor application systems

Excellent communication and interpersonal skills to engage diverse audiences

Demonstrated ability to build partnerships and drive cross-functional collaboration

Benefits

Public Service Loan Forgiveness

Company

City of New York

Glassdoor3.6

City of New York, often called as New York City, is the most populous city in United States.

Founded in 1898

New York, New York, USA

10001+ employees

http://www1.nyc.gov

Funding

Current Stage

Late Stage

Leadership Team

Carl G Esposito

Chief Information Security Officer

Dawn Miller

Senior Advisor to the Chief Climate Officer

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