TechDoQuest · 3 hours ago
Production Support Engineer
Boston, MA
Contract
Onsite
Entry, Mid Level
2+ years expTechDoQuest is seeking a Production Support Engineer who will be responsible for managing daily production support issues across Risk and Investments systems. The role involves monitoring applications, resolving technical errors, and collaborating with IT partners to automate software delivery processes.
Cloud ComputingConsultingSoftwareOutsourcingInformation TechnologyProfessional Services
Hiring Manager
Arvind R
Responsibilities
Manage daily production support issues across Risk and Investments systems
Monitor applications and system health, respond to alerts, and address outages
Investigate and resolve technical errors
Perform root cause analysis for production issues and incidents
Document processes and procedures related to production support tasks
Collaborate with IT partners to automate and simplify software delivery processes
Support users with internal development platform and tools
Maintain business systems and interface applications
Qualification
Required
2-5+ years of related work experience in a financial services business environment
Excellent communication and collaboration skills
Strong organizational skills, attention to detail, and the ability to work under pressure
Demonstrated ability to work effectively with customers, vendors, and colleagues
A desire to learn about Investment Functions and identify opportunities for improvements through technology
Self-motivated, resourceful, and able to work independently
Strong problem-solving skills and a willingness to learn new skills
Working knowledge of Mendix, Python, and SQL
Some understanding of Investments front office
Some knowledge of investments including bonds and derivatives
Company
TechDoQuest
Techdoquest is a software company that specializes in IT consulting & services, cloud migration, IT Staffing, outsourcing, and telecom.
51-200 employees
H1B Sponsorship
TechDoQuest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase