GAIA · 18 hours ago
Creative Operations Manager (Media, Performance + Brand Studio)
Gaia is a company focused on empowering a global conscious community through video streaming content. They are seeking a Creative Operations Manager to oversee the operational workflow of their in-house Brand + Creative Studio, ensuring efficient creative processes and collaboration across various marketing teams.
BiotechnologyConsultingHealthcareHospitalHealth CareManagement ConsultingTherapeutics
Responsibilities
Run the studio intake process and maintain a single prioritized creative backlog across marketing teams
Translate business priorities into weekly sprints and production schedules
Build and manage capacity plans across designers, editors, copywriters, freelancers, and agency partners
Own timelines, milestones, dependencies, and stakeholder reviews from kickoff through launch
Manage routing for approvals (brand, legal, product, channel owners) and prevent bottlenecks
Ensure assets are delivered in the right specs, versions, and formats for each channel
Coordinate creative handoffs to paid media platforms, lifecycle tools, social publishing, and partner channel needs
Maintain a clean version-control system (naming conventions, file structure, metadata) for rapid reuse and iteration
Ensure creative QA: links, UTMs, specs, subtitles/captions, end cards, disclaimers, brand guidelines, and platform policies
Partner with Performance Marketing and Analytics to operationalize creative testing: test matrices, launch calendars, variant tracking, and “what’s live” documentation
Ensure feedback loops from performance results back into the studio workflow
Help implement creative learning agendas by campaign, audience, and funnel stage
Own and optimize the studio’s workflow tools (e.g., Asana/Jira/Notion/Airtable) and templates
Define and enforce operating standards: briefs, SLAs, review windows, and “definition of done.”
Collaborate with MarTech/Marketing Ops on tagging/UTM governance and measurement readiness
Manage day-to-day coordination with agencies/freelancers for overflow production and specialized needs
Ensure agencies follow Gaia workflow standards (briefs, naming, deliverables, timelines, approvals)
Studio intake and prioritization system running with clear SLAs and weekly shipping cadence
A standardized briefing + trafficking workflow adopted across teams
A single source of truth for “what creative is live where,” with version control and QA checks through Airtable
Performance testing operations in place (test matrix + analytics + learning loop back to studio)
Qualification
Required
5+ years in Creative Ops, Traffic, Production, or Integrated Marketing Operations
Hands-on experience supporting paid performance creative (Meta/Google/YouTube/CTV) plus brand and lifecycle outputs
Strong project management: can run multiple workstreams, deadlines, and stakeholders without drama
Fluency in creative specs, production workflows, and asset delivery standards across platforms
Comfortable in a high-velocity environment; bias for clarity, documentation, and follow-through
Preferred
Subscription / streaming / media experience
Familiarity with partner channel requirements (Amazon/Apple) and merchandising calendars
Experience building creative testing frameworks, reading creative analytics tools, and reporting loops
Working knowledge of MarTech basics (UTMs, pixels, naming taxonomy, QA)
Benefits
On-site gym
Beautiful solar-powered campus, complete with hiking and running trails, community garden, and a labyrinth
On-site, mostly organic café that serves breakfast and lunch daily including a full-service espresso bar featuring locally roasted coffee
Alternative and traditional medical benefits including preventative coverage
Dental
Vision
401K
Life insurance
Company
GAIA
GAIA develops clinically-validated digital therapeutics that empower patients, payers, and physicians with effective, FDA-cleared products.
H1B Sponsorship
GAIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase