Essentia Health · 8 hours ago
Patient Financial Services Representative (Remote)
United States
Full-time
Remote
New Grad, Entry Level
$18.15/hr - $27.04/hrEssentia Health is a healthcare organization dedicated to providing quality care, and they are seeking a Patient Financial Services Representative. This role is responsible for managing and resolving high volumes of accounts, acting as the primary contact for patients regarding outstanding statements and inquiries related to billing and financial assistance.
Non ProfitHealthcareHospitalHealth Care
Responsibilities
Responsible for managing and resolving high volumes of accounts for services provided by Essentia Health
Acts as the primary contact or liaison for patients to discuss outstanding statements and resolve inquiries in a timely manner
Provides efficient and accurate support for insurance, coding, registration, financial assistance and other billing related issues to resolve outstanding patient accounts
Provides financial assistance via face-to-face communication and over the telephone using automated phone technology
Performs routine account analysis to evaluate, develop and implement action plans with patients to resolve financial responsibilities
Position requires follow-up with delinquent accounts and payment plans, collection of patient accounts, and may include telephone contact or follow-up on collections with letters
Position may handle incoming patient mail with the potential to respond to inquiries via written communication
Qualification
Required
Experience with handling cash payments, self-pay collections and exceptional customer service skills
Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs
Preferred
Experience in customer service, call center and/or collections
Benefits
Medical
Dental
Vision
Life
Disability insurance
401(k) plan with employer contributions
Training
Tuition reimbursement
Educational programs
Flexible scheduling
Generous time off
Wellness resources focused on your physical, mental, and emotional health
Company
Essentia Health
Essentia Health is a non-profit organization that offers integrated health care facilities to its patients.
Founded in 2004
10001+ employees
H1B Sponsorship
Essentia Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (7)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Otto Bremer Trust
2022-08-11Grant· $0.23M
Leadership Team
David Herman
CEO
Douglas J. Arvin, CPA, MBA
West Market VP and CFO
Recent News
2026-01-18
Duluth News Tribune
2026-01-17
Government Technology US
2025-12-17
Company data provided by crunchbase