3Core Systems, Inc · 12 hours ago
Network Operations \- Tools Engineer (Hybrid Onsite)
3Core Systems, Inc is a technology company seeking a Network Operations - Tools Engineer. The role involves designing and integrating monitoring solutions, performing requirements gathering, and collaborating with operational support teams to enhance monitoring capabilities.
SoftwareInformation TechnologyInformation Services
Responsibilities
Recommend, Design and Integrate monitoring alerting solutions within SolarWinds with ServiceNow integration
Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must
Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems
Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting
Validate the system for functionality, performance, fault tolerance and operational readiness
Work closely with operational support teams such as Network, Windows, and Cyber Security to provide a holistic monitoring solution
Execute detailed network / server discovery, device monitoring, topology visualization
Assist with identifying root cause analysis (RCA) capabilities
Identify issues, develop, and maintain processes that address and resolve them, (and be sure to communicate/alert stakeholders as needed)
Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur
Proactively put forward ideas that support operational & project objectives (e.g., development, testing solutions, and tools)
Maintain runbooks, logs, and records in accordance with ITIL best practices via Service Now
Stay on top of state-of-health monitoring and SLA targets
Perform special projects and initiatives as assigned
Qualification
Required
5 - 8 Years of work experience
Recommend, Design and Integrate monitoring alerting solutions within SolarWinds with ServiceNow integration
Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must
Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems
Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting
Validate the system for functionality, performance, fault tolerance and operational readiness
Work closely with operational support teams such as Network, Windows, and Cyber Security to provide a holistic monitoring solution
Execute detailed network / server discovery, device monitoring, topology visualization
Assist with identifying root cause analysis (RCA) capabilities
Identify issues, develop, and maintain processes that address and resolve them, (and be sure to communicate/alert stakeholders as needed)
Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur
Proactively put forward ideas that support operational & project objectives (e.g., development, testing solutions, and tools)
Maintain runbooks, logs, and records in accordance with ITIL best practices via Service Now
Stay on top of state-of-health monitoring and SLA targets
Perform special projects and initiatives as assigned
5 Years of hands-on experience with enterprise Monitoring and Observability platforms, including implementation, customization, and operational support
5 Years of Subject Matter Expert (SME) in SolarWinds Monitoring Solutions, including core components, platform architecture, alerting, reporting, and performance optimization
5 Years of Strong hands-on experience integrating and supporting monitoring tools, including SolarWinds and ServiceNow (event, incident, and workflow integrations)
5 Years of Experience with advanced monitoring and correlation platforms such as Datadog and Big Panda
Working knowledge of Syslog and SNMP v2/v3, including Trap forwarding and receiving, Configuration, validation, and troubleshooting
Proven experience in automation of repeatable monitoring tasks, including Event and alert automation and Report generation and scheduling within SolarWinds
Ability to diagnose and resolve complex technical issues across infrastructure, applications, and network monitoring domains
Experience in configuring and managing Monitoring profiles, Polling policies, Thresholds and alert conditions
Platform administration experience supporting large-scale, enterprise monitoring environments, ensuring stability, scalability, and performance
Demonstrated ability to manage and coordinate across multiple monitoring tools and integrations in a hybrid environment
Strong collaboration skills with the ability to coordinate effectively with SolarWinds Platform Administrators, infrastructure teams, and operations stakeholders
Preferred
3+ years of hands-on experience with enterprise Monitoring and Observability platforms, including implementation, customization, and operational support
Experience with advanced monitoring and correlation platforms such as Datadog and Big Panda (highly desirable)
Company
3Core Systems, Inc
Established in 2004, 3Core System is a certified small minority owned business providing ERP Systems Integration, AMS, IT Consulting and Staff Augmentation Services to Fortune 1000, SMB, and State, Local and Education (SLED) customers.
H1B Sponsorship
3Core Systems, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (12)
2022 (9)
2021 (14)
2020 (25)
Funding
Current Stage
Growth StageCompany data provided by crunchbase