Assurant · 11 hours ago
Document Processing Specialist
Miami, FL
Full-time
Onsite
Entry, Mid Level
$15.03/hr - $23.29/hr
2+ years expAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. They are seeking a detail-oriented Document Processing Specialist to manage back-office tasks related to claims and mail operations, ensuring accurate and efficient processing of documents and financial items.
Customer ServiceFinanceProperty & Casualty InsuranceInformation TechnologyFinancial ServicesInsurance
Responsibilities
Operate computerized scanning equipment to image claim documents, emails, and faxes
Research, index, and route documents and digital photos to proper queues
File and maintain both electronic and physical documents
Handle archival retention and destruction following Records Retention guidelines
Manage urgent mailbox requests, client inquiries, and check refund requests
Research lockbox transactions and document reasons for returned checks
Reconcile cleared checks and monthly reports
Open, sort, prep, and batch incoming mail by product and priority
Prepare outgoing correspondence and mass mailings
Deliver and distribute letters, parcels, and packages across departments
Record data in mail control logs
Assist with special projects and business needs as assigned
Provide backup support for manual processes
Qualification
Required
High school diploma or GED
At least 2 years of office experience
Proficiency with computers, office equipment, and standard software
Exceptional attention to detail
Ability to multitask and maintain accuracy in repetitive tasks
Ability to work independently with minimal supervision
Comfortable in a fast‑paced environment and able to balance competing priorities
Must be able to work onsite at our new Miami offices at 701 Waterford Way near the MIA airport; Mon – Fri 8am to 5pm
Preferred
Knowledge of insurance claims documents
Experience with Salesforce
Intermediate skills in Microsoft Word and Excel
Ability to perform mail merges with Word and Excel
Company
Assurant
Assurant provides protection products and related services to safeguard companies against risks.
10001+ employees
H1B Sponsorship
Assurant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (12)
2023 (24)
2022 (34)
2021 (6)
Funding
Current Stage
Public CompanyTotal Funding
$469.1M2025-08-18Post Ipo Debt· $296M
2023-02-28Post Ipo Debt· $173.1M
2004-02-05IPO
Leadership Team
Keith Demmings
President and Chief Executive Officer
Ricardo Fiuza
President & CEO - Latin America
Recent News
HousingWire.com
2026-02-10
2026-02-10
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