SPS · 11 hours ago
Client Services & Print Operations Associate
White Plains, New York, United States
Full-time
Onsite
Entry Level
$17/hr - $19/hr
1+ years expSPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation. The Client Services & Print Operations Associate provides exceptional office and mail services, including processing high volume copying, printing, and mailroom support while ensuring the highest level of service to clients and employees.
Enterprise SoftwareConsultingOutsourcingHuman ResourcesDocument Management
Responsibilities
Provides 5-star customer service to all employees (in all forms of communication)
Copy, Print & Scanning Services: Operates advanced reprographic and scanning equipment to fulfill high-volume print and digital imaging requests. Performs finishing work such as binding, cutting, and padding. Ensures quality and accuracy of all output
Equipment Maintenance: Performs routine maintenance on copy/print devices including loading paper, changing toner and cartridges, and troubleshooting minor issues to maintain uptime
Digital & Physical Workflow: Manages both hard copy and electronic job submissions, handles color calibration and image adjustments, and prepares orders for delivery or distribution
Mailroom Support (as needed): Assists with receiving, sorting, and distributing inbound/outbound mail and packages. Maintains tracking records and provides status updates on deliveries
Facility & Admin Support: Monitors and replenishes office supplies, supports pantry and meeting room setups, performs light cleaning, and assists with employee moves or space arrangements
Customer Service & Teamwork: Builds strong professional relationships with employees and internal teams, trains backup staff, and takes initiative to improve workflows or assist during downtime
Qualification
Required
High School Diploma (or equivalent) required
Ability to work assigned work hours determined by manager
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Superb written and verbal communication skills
Current knowledge or ability to learn computer-based systems required for functions of position
Required to maintain an overall professional appearance and attitude
Adhere to all policies and procedures required
Preferred
1+ years prior work experience preferred
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Moscatiello
Chief Executive Officer
Ralf Schulz
Chief Financial Officer
Recent News
2026-02-05
Company data provided by crunchbase