Vivacity Tech PBC · 12 hours ago
Computer Repair Technician
Vivacity Tech PBC is a company focused on technology solutions, and they are seeking an Operations Associate (Repair) to troubleshoot device issues and complete the computer repair process. This role involves conducting diagnostics, ensuring quality assurance, and preparing serviced products for shipment.
ElectronicsHardwareComputerService Industry
Responsibilities
Troubleshoot device issues using customer notes and a full diagnosis to identify source of error, assigning repair grade based on the problems
Complete computer repair process, cleaning, removing, and replacing parts using provided tools
Complete a thorough quality assurance review of all completed repairs, ensuring technology is working to customer and Vivacity expectations
Prepare serviced products for shipment, creating boxes and packing to ensure safe and timely delivery
Maintain organization of designated work stations
Cross-trained in Production to assist as business dictates
Present relevant work updates and data to Team Lead
Perform other duties as assigned by the Team Lead
Qualification
Required
Minimum one year relevant experience required
Excellent verbal and written communication skills
Expert technical skills with the ability to assist and train others
Excellent supervisory and interpersonal skills
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Extremely proficient with necessary system applications with ability to learn new or updated software
Prolonged periods of sitting or standing as needed to complete repairs
Ability to work within a high level of noise and some dust
Ability to lift up to 50 pounds in accordance with product inventory
Ability to utilize required toolkit as necessary for repairs
Preferred
Associate's degree or equivalent combination of education and experience preferred
Company
Vivacity Tech PBC
Vivacity Tech is the first and only Public Benefit Corporation in the U.S. to provide technology hardware to schools.
Funding
Current Stage
Growth StageRecent News
UPSTATE BUSINESS JOURNAL
2025-11-14
Business Journals
2022-08-12
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