Delta Dental Ins. · 12 hours ago
Program Manager, Talent Development Professional Development, Onboarding
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $174K/yr
7+ years expDelta Dental Ins. is dedicated to safeguarding the health and financial stability of their employees and their loved ones. The Talent Development Program Manager is responsible for designing, managing, and delivering development programs to enhance workforce capability, partnering with business leaders to identify needs and drive effective learning solutions.
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Responsibilities
Leads the strategy, design, delivery, and continuous improvement of enterprise talent development programs that build organizational capability
Conducts enterprise-level capability and learning needs assessments to identify performance gaps and inform long-term development roadmaps
Develops scalable learning solutions using blended, virtual, and in-person modalities, applying adult learning theory, learning and 70-20-10 principles to ensure effective knowledge transfer and application
Facilitates key learning engagements or leader-facing sessions as needed and provide subject-matter expertise to support enterprise capability initiatives
Develops and maintains enterprise learning metrics, dashboards, and evaluation frameworks to measure impact and inform decision-making
Manages program timelines, resources, communications, and cross-functional coordination to ensure successful implementation and adoption
Evaluates program effectiveness using learner feedback, assessments, and performance indicators
Partners closely with HR, business leaders, and enterprise stakeholders to align development programs with strategic organizational priorities
Oversees and maintains learning data, documentation, and reporting to support governance, compliance and continuous improvement
Manages vendor relationships, learning technology platforms, and budget components associated with enterprise learning programs
Qualification
Required
7+ w/Bachelor's degree
Experience leading enterprise-scale learning initiatives or cross-functional program
Experience managing budgets, vendors, and enterprise learning systems
Experience influencing senior leaders and contributing to organizational capability strategy
Strong understanding of adult learning principles and talent development practices
Ability to design and architect scalable, enterprise-ready learning experiences across multiple modalities
Knowledge of Contact Center and operational training needs and performance drivers
Strong facilitation and executive-level communication skills in both virtual and live environments
Ability to assess needs, build strategic solutions, and evaluate outcomes using learning analytics
Proficiency with enterprise learning technologies (LMS/LXP), digital content tools, virtual delivery platforms
Strong program and project management skills, with the ability to lead complex, multi-stakeholder initiatives
Ability to collaborate effectively within and across teams in a remote, multicampus enterprise environment
Commitment to inclusion, accessibility, and equitable learning experiences
Advanced ability to interpret learning data and generate insights that inform enterprise strategy and leadership decision-making
Preferred
Master's degree preferred (HR, OD, Education, Psychology, or related field)
Experience supporting high volume operations, Contact Center development, or service oriented environments strongly preferred
Benefits
Competitive base and incentive pay
401(k) with robust matching and non-matching contributions
Rich medical & pharmacy benefits
100% employer-paid dental and vision benefits
Holistic wellbeing program with deep financial incentives
Generous paid time off plus 12 paid holidays and your birthday off
Culture of growth and learning: career development; tuition reimbursement; recognition program
Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
Social responsibility and volunteer opportunities
Employee discount program
Company
Delta Dental Ins.
At Delta Dental, we’re behind millions of smiles and counting.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ed Goldman
VP, Infrastructure & Operations
Recent News
2026-02-11
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2026-02-03
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