Randstad Digital Americas · 6 hours ago
ServiceNow Telecom Developer
Randstad Digital Americas is seeking a Level 9 ServiceNow Developer to join their Communications, Media & Technology team. In this role, you will act as a technology subject matter expert, designing and configuring ServiceNow applications for global telecom providers.
Information Technology & Services
Responsibilities
Develop and configure ServiceNow applications (OMT, TSOM, TSM, TNI) based on architect designs
Build and maintain workflows, business rules, client scripts, and UI policies within the platform
Integrate ServiceNow with external enterprise systems using Integration Hub, APIs, and web services
Conduct thorough system testing and validation to ensure performance and functionality
Perform system upgrades, patches, and maintenance while monitoring for performance bottlenecks
Provide mentorship and technical guidance to junior team members to foster a collaborative environment
Qualification
Required
6+ years of experience with ServiceNow ITSM and ITOM modules
Proven experience within the Telecom industry utilizing ServiceNow SOM or related modules
Active ServiceNow Certification (CSA, CAD, or CIS)
Expertise in Flow Designer and ServiceNow integrations
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.