TechFlow, Inc. · 13 hours ago
Information Control Clerk
YPG, Arizona, United States
Full-time
Onsite
New Grad, Entry LevelTechFlow, Inc. is a leading provider of DOD base operation support services, and they are seeking an Information Control Clerk to manage work orders and service requests. The role involves recording, distributing, and following up on repair and maintenance tasks while ensuring efficient operations under general supervision.
Professional ServicesBusiness Development
No H1B
U.S. Citizen Only
Responsibilities
Records information, such as name, address, article to be repaired, or service to be rendered
Distinguish tickets in the query and assigns them to the correct department
Prepares work orders and distributes to service crew, schedules service calls and dispatches service crew
Relay messages and special instructions to mobile crews and other departments using a two-way radio
Schedules and dispatches all preventative and cyclic maintenance work orders as well
Inputs technician’s time and notes in the ticket
Close out tickets by putting them in a completed status with detailed notes for documentation
Calls or writes the customer to follow up and insure satisfactory performance of service
Troubleshoot any discrepancies or researches complex work orders when necessary
Keeps record of service calls and work orders by maintain proper filing of completed work orders
Communicate regularly with Public Safety, EMS Personnel, Fire Department, Public Works and other agencies to assist mechanics with gaining access to buildings
Issue and sign out keys for Active Duty Military personnel and other Government Officials
Maintain a key log
Sign and issue building turnovers to new barracks and other Government building recently re-keyed
Operates standard office equipment such as computers, typewriters, and copiers
Assists in compiling reports related to the unit's activities
May interact with vendors in matters regarding supplies and materials
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work
Qualification
Required
High School Diploma, GED or equivalent. Each complete year of accredited college education in a related field may be substituted for the equivalent number of years of the required experience
Valid driver's license compliant with REAL ID Act or willing and able to obtain one
Pass a pre-employment drug screening and background check
Regular, dependable attendance
U. S. citizenship to obtain and maintain access to military installations
Must be knowledgeable in current office equipment and standard business computer programs and proficient in Maximo
Records information, such as name, address, article to be repaired, or service to be rendered
Distinguish tickets in the query and assigns them to the correct department
Prepares work orders and distributes to service crew, schedules service calls and dispatches service crew
Relay messages and special instructions to mobile crews and other departments using a two-way radio
Schedules and dispatches all preventative and cyclic maintenance work orders as well
Inputs technician's time and notes in the ticket
Close out tickets by putting them in a completed status with detailed notes for documentation
Calls or writes the customer to follow up and insure satisfactory performance of service
Troubleshoot any discrepancies or researches complex work orders when necessary
Keeps record of service calls and work orders by maintain proper filing of completed work orders
Communicate regularly with Public Safety, EMS Personnel, Fire Department, Public Works and other agencies to assist mechanics with gaining access to buildings
Issue and sign out keys for Active Duty Military personnel and other Government Officials
Maintain a key log
Sign and issue building turnovers to new barracks and other Government building recently re-keyed
Operates standard office equipment such as computers, typewriters, and copiers
Assists in compiling reports related to the unit's activities
May interact with vendors in matters regarding supplies and materials
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work
Benefits
Paid Time Off -Vacation, Sick & Federal Holidays
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Short Term and Long Term Disability
Term Life Insurance
Company
TechFlow, Inc.
At TechFlow, we relish solving the difficult problems, making an impact, and exceeding customer expectations.
Founded in 1995
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Baum
CEO
Mark Carter
President and Chief Operating Officer
Recent News
Mexico Business
2025-11-28
2025-08-04
2023-10-30
Company data provided by crunchbase