Unisys · 10 hours ago
Software Engineer - ServiceNow Developer
Rockville, MD
Contract
Hybrid
Senior Level, Lead/Staff
8+ years expUnisys is seeking a ServiceNow Developer to enhance their platform capabilities. The role involves strategic development, platform configuration, analytics, quality assurance, and continuous improvement to ensure optimal service delivery.
Enterprise SoftwareSoftwareProfessional ServicesInformation TechnologyBusiness DevelopmentInformation ServicesManagement Information Systems
Hiring Manager
Venkata Ramana Reddy G
Responsibilities
Partner with Product Management to refine requirements and ensure clarity before development
Transform complex business requirements into robust technical specifications for software components and applications
Provide strategic guidance considering maintainability, scalability, and compatibility with future upgrades
Configure and customize ServiceNow using best practices—balancing functionality with minimal complexity
Create and modify tables, fields, business rules, UI policies, workflows, and other platform elements
Design authentication mechanisms, roles, and permissions integrated with our Identity and Access Management platform via automated LDAP sync
Build integrations between ServiceNow and enterprise systems for seamless data flow and automation via REST APIs and iHub spokes
Design and maintain reports, workspaces, dashboards, service portals, and data visualizations
Provide business partners with actionable insights into platform performance and usage
Conduct comprehensive testing including peer reviews and regression testing
Develop and troubleshoot Automated Test Frameworks (ATF) to maintain platform reliability
Participate in testing platform upgrades and patches to ensure business continuity
Execute timely updates including password rotations, AMI/midserver upgrades, and adaptive maintenance
Manage change activities within CLIENT's JIRA instance, including risk evaluation and approvals
Orchestrate migrations between instances using update sets or application repository functionality
Create and maintain documentation for system processes, configurations, and troubleshooting procedures
Provide training to end-users and stakeholders
Investigate and resolve platform incidents through systematic troubleshooting and root cause analysis. Coordinate with ServiceNow support when needed
Proactively identify and implement process improvements and optimizations
Adapt quickly and positively to changing priorities in an evolving environment
Qualification
Required
8+ years of professional work experience
At least 3 years of hands-on ServiceNow development experience
Proven experience with IRM/GRC ServiceNow applications
Demonstrated success designing, developing, and deploying large-scale projects end-to-end
Practical experience following iterative and agile SDLC practices
Hands-on experience implementing ServiceNow integrations with other applications/platforms
Willingness to learn other SaaS products
Preferred
Completed at least 2 end-to-end implementations of ServiceNow GRC applications
Experience with other SaaS products such as NAVEX, Regology, Icertis, or iManage
Company
Unisys
Unisys is a worldwide information technology company. They provide a portfolio of IT services, software, and technology that solves
10001+ employees
H1B Sponsorship
Unisys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (47)
2023 (24)
2022 (21)
2021 (21)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$1.19B2025-06-16Post Ipo Debt· $700M
2020-10-29Post Ipo Debt· $485M
2010-01-19Acquired
Leadership Team
Mike Thomson
CEO & President
Raj R Raman
CTO, Cloud
Recent News
2026-02-12
Company data provided by crunchbase