Mac Properties · 14 hours ago
Community Assistant
St. Louis, Missouri
Full-time
Onsite
Entry Level
1+ years expMac Properties is dedicated to creating quality rental homes and investing in neighborhoods. They are seeking a Community Associate to support day-to-day leasing and front office operations at Coronado Apartments, ensuring strong occupancy and positive resident experiences.
Real EstateCommercialProperty ManagementResidential
Responsibilities
Serve as a primary point of contact for prospective residents via phone, email, and in person to understand housing needs and identify leasing opportunities
Support leasing efforts by assisting with leasing calls, emails, and appointment scheduling based on availability
Greet and assist all incoming guests at the front desk; ensure pre-appointment information is collected as needed
Assist with apartment tours and property presentations as directed, highlighting community features, amenities, and value
Maintain consistent follow-up with prospective residents to support leasing activity and deliver exceptional customer service
Answer incoming calls promptly and route inquiries appropriately when not leasing-related
Support office operations, including maintaining clean and organized office and meeting spaces and assisting with supply needs
Update internal systems (including Salesforce/MacForce or other CRM platforms) with accurate prospect, unit, and resident information
Assist with administrative and operational tasks as assigned by the Community Manager
Perform other related duties as required to support community operations
Qualification
Required
Strong verbal and written communication skills
Excellent organizational skills, attention to detail, and follow-up abilities
Proficiency with computers and basic office software (MS Outlook, Excel, Word)
Ability to work a flexible schedule, including weekends as needed
Valid driver's license and access to a vehicle
Preferred
Bachelor's degree preferred, or an equivalent combination of education and experience
One (1) year or more of customer service, leasing, hospitality, or office experience preferred
Experience with Salesforce or other CRM systems preferred but not required
Benefits
Flexible work schedule.
Exposure to Salesforce and CRM-based leasing and operations systems.
Opportunities for professional development and growth within Mac Properties.
Hands-on experience supporting a residential community environment.
Company
Mac Properties
Mac Properties is committed to realizing its vision of enabling better lives through better homes by building, renovating, and managing exceptional apartment rentals and fostering extraordinary communities in Kansas City, St.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
D
David Kuker
COO and General Counsel
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