Tabush Group · 11 hours ago
Professional Services Engineer
New York, New York, United States
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $100K/yr
5+ years expTabush Group is a New York–based Managed Services Provider hiring a Professional Services Engineer to support project work such as system upgrades, migrations, infrastructure improvements, and security initiatives. The role involves executing IT projects, working closely with project managers, and maintaining clear communication with clients throughout the project lifecycle.
Information Technology & Services
Responsibilities
Execute IT projects including server upgrades, cloud and M365 migrations, network improvements, security initiatives, and client onboardings
Work closely with project managers to meet timelines and project requirements
Own assigned project tasks and raise risks or issues early
Create and maintain clear technical documentation
Communicate clearly with clients during project work and explain technical decisions in plain language
Track time accurately to projects and tasks
Complete project handoff and knowledge transfer to support teams
Qualification
Required
5+ year experience in MSP or similar IT services environment
Hands-on experience supporting and deploying production business environments
Strong working knowledge of: Windows Server (builds, migrations, troubleshooting)
Strong working knowledge of: Active Directory (Group Policy, permissions, troubleshooting)
Strong working knowledge of: Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID)
Strong working knowledge of: Azure fundamentals (VMs, storage, networking basics, identity integration)
Solid networking foundation, including: VLANs, subnets, routing basics
Solid networking foundation, including: Firewall concepts and rule review
Solid networking foundation, including: VPN technologies (site-to-site and client VPN)
Solid networking foundation, including: DNS, DHCP, and network troubleshooting
Experience with at least some of the following in real environments: Endpoint management (Intune, RMM platforms, or similar)
Experience with at least some of the following in real environments: Security tooling (EDR, email security, vulnerability scanning, or similar)
Experience with at least some of the following in real environments: Backup and disaster recovery platforms
Experience with at least some of the following in real environments: Migration tooling and data transfer projects
Comfortable working on multiple projects at the same time with competing priorities
Strong troubleshooting and root cause analysis skills
Clear written and verbal communication skills, including client-facing communication
Highly organized, accountable, and detail-oriented
Able to work independently while still collaborating with project and support teams
Company
Tabush Group
Tabush Group is your trusted IT partner, simplifying the complexities of IT by providing professional service firms with cloud and managed IT solutions that offer security, reliability, and peace of mind.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Mahmut Sarigedik
CTO
Darragh Fitzpatrick
Executive VP, Partner
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