Thresholds · 13 hours ago
Senior Security Technician
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$27/hr - $33/hr
2+ years expThresholds is dedicated to providing mental healthcare through case management and support. The Senior Security Technician is responsible for the installation, maintenance, and troubleshooting of security systems to ensure the safety of people and property. This role involves collaborating with vendors, conducting inspections, and providing technical support across various sites.
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Responsibilities
Establish and maintain consistent security baseline standards for Thresholds facilities, by facility type, in line with industry standards
Install (in tandem with vendors), configure, and maintain security systems such as alarms, CCTV cameras, and access control devices
Respond to service calls, diagnose issues, and perform necessary repairs/troubleshooting to restore system functionality
Monitor and maintain access control systems across all sites including but not limited to 800+ security cameras, access control readers, intruder detection systems and alarm codes, fire alarm systems, and the key management system. This includes activating and deactivating Thresholds fobs, residential fobs, and actual physical keys
Conduct routine inspections and preventive maintenance to minimize downtime and enhance system reliability
Collaborate with vendors and contractors during installations, upgrades, and repairs
Maintain accurate documentation of installations, maintenance activities, and incident reports
Retrieve and secure video footage or access logs for investigations in compliance with HIPAA and agency policies
Travel to various sites as needed to provide technical support and ensure security standards are met
Other duties as assigned
Provide technical training and guidance to onsite staff on the operation of security and surveillance systems
Assist in evaluating new security technologies and recommend improvements
Participate in audits to ensure compliance with internal policies and external regulations
Support procurement processes by providing technical specifications for security equipment
Collaborate with IT to ensure network connectivity and integration of security systems
Required to work a flexible schedule, which may include weekends, evenings and holidays. Offers on-demand support as needed
Enforce and execute routine audit protocols to safeguard sensitive and confidential information, including employee records, member health data, and security reports
Qualification
Required
High school diploma or equivalent required
Minimum of two (2) to three (3) years of experience in security systems installation and maintenance
Strong technical knowledge of Closed-Circuit Television (CCTV), access control, and alarm systems
Basic understanding of network infrastructure related to security systems
Excellent troubleshooting and problem-solving skills
Ability to work independently and manage multiple tasks effectively
Ability to travel to any Thresholds location while engaged in work
Current and valid driver's license is required
Daily access to a personal vehicle is required
Must obtain and maintain $100,000/$300,000/$100,000 bodily injury and liability insurance
Subject to validation every six months
Manufacturer certifications in security systems
Familiarity with OSHA and HIPAA compliance requirements
Strong communication and interpersonal skills
Preferred
Associate's degree in criminal justice, electronics, IT, or related field
Benefits
Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
4 medical insurance plans, dental insurance, & vision insurance
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Mileage reimbursement
Cell phone reimbursement (up to $50/month)
Public service loan forgiveness
Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC)
Reimbursement for professional licensure and license renewal
Company
Thresholds
THRESHOLDS provides a mental health care centre.
1001-5000 employees
H1B Sponsorship
Thresholds has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2022 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mark Ishaug
CEO
Mark Furlong
Chief Operating Officer
Company data provided by crunchbase