firsthand · 10 hours ago
Senior Analytics Lead
United States
Full-time
Remote
Mid, Senior Level
$100K/yr - $110K/yr
4+ years expFirsthand supports individuals living with SMI (serious mental illness) and is seeking a Senior Analytics Lead. In this role, you will drive value creation analytics, translating complex healthcare data into actionable insights and partnering cross-functionally to enhance decision-making across the organization.
HealthcareWellnessHealth CareMental HealthPersonal Health
No H1B
Responsibilities
Own analytical framing and execution for high-stakes business questions related to value creation, strategy, and operational performance
Define and maintain trusted KPIs and Snowflake data marts using DBT to ensure reliable, decision-ready data foundations
Design and maintain executive dashboards in QuickSight that answer meaningful business questions and reduce metric ambiguity
Apply a hypothesis-first approach to analysis, identifying likely drivers, testing competing explanations, and making clear recommendations even with imperfect data
Translate complex healthcare data into concise memos, slides, and narratives tailored to decision-makers
Partner cross-functionally with Data Engineering, Finance, Operations, and Customer Success to ensure alignment on metrics, sources of truth, and performance insights
Qualification
Required
Advanced SQL proficiency including CTEs, window functions, complex joins, and aggregations in Snowflake
Strong experience with BI tools such as QuickSight, Tableau, or Looker
A deep understanding of healthcare data including claims, eligibility, attribution, and payer reporting constructs
Proven ability to frame ambiguous business questions, develop hypotheses, and deliver clear, actionable recommendations
Strong written and verbal communication skills with the ability to influence stakeholders and operate effectively in ambiguity
4+ years of experience in data analytics, healthcare analytics, or value-based care environments
Experience owning analytics that directly informed strategic, product, or operational decisions
Solid understanding of data modeling principles including grain and dimensional schemas
Experience working with imperfect or incomplete data while clearly documenting assumptions and tradeoffs
Experience with EDI formats, Medicaid populations, risk adjustment methodologies
Preferred
Bonus experience with Python or R for ad hoc analysis
Benefits
Physical and mental health
Dental
Vision
401(k) with a match
16 weeks parental leave for either parent
15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond)
Supportive and inclusive culture
Company
firsthand
Firsthand is a mental health platform that supports underserved people with serious mental illnesses.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$42.89M2023-02-03Series Unknown· $28.08M
2021-12-06Series Unknown· $14.81M
Leadership Team
Samir Malik
Co-Founder and CEO
Andrew Hayek
Co-Founder & Board Director
Recent News
Behavioral Health Business
2025-10-10
2025-08-13
thesaasnews.com
2025-07-25
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