State of Colorado · 14 hours ago
Legal/Rural Communication Access Services Coordinator.
Denver, CO
Full-time
Hybrid
Senior Level
7+ years expThe State of Colorado is looking for a Legal/Rural Communication Access Services Coordinator to oversee the Division’s Communication Access Services. This role is critical to ensuring access to effective communication for Deaf, Hard of Hearing, and DeafBlind individuals in Colorado State Courts and rural areas.
Non ProfitHealthcareAssociationHealth Care
Responsibilities
Oversees the implementation of all legislated program mandates
Manages all program rulemaking pursuant to Department procedures per the Administrative Procedures Act
Conducts the intake and assessment of new consumers for the Legal and Rural programs
Monitors overall program budget and spending in collaboration with the Fiscal Unit
Oversees the credentialing of all legally qualified sign language interpreters and CART providers for the Colorado State Courts
Establishes and monitors communication access services standards in close collaboration with the Interpreting and Scheduling Units
Leads the Legal and Rural Advisory Councils, including recruitment and meeting facilitation
Develops and distributes technical assistance, education, and outreach materials
Collaborates with internal and external partners to analyze data and continuously improve service effectiveness
This position serves as the primary subject matter expert for the Legal and Rural Communication Access Services programs
A key function is to manage all program rulemaking pursuant to the Administrative Procedures Act (APA), including community member engagement, drafting, and filing
The coordinator checks-in with program consumers at least once per year
This position is the primary liaison for the communities served by the Legal and Rural programs
The coordinator strategically develops, updates, and distributes technical assistance, education, and outreach materials for internal and external partners and community members
A key focus is on developing and implementing targeted outreach plans to increase awareness and utilization of the Legal and Rural Communication Access Services programs
This position establishes and maintains collaborative partnerships with internal and external partners to identify service gaps, analyze data, and ensure equitable access in underserved areas
The coordinator is responsible for ensuring high-quality and effective communication access across all program areas
This role oversees the credentialing process for all legally qualified sign language interpreters and Communication Access Realtime Translation (CART) captioners seeking to work within the Colorado State Courts and administrative proceedings
The position establishes, reviews, and monitors communication access service standards to ensure they are current, effective, and equitable
Qualification
Required
At least seven (7) years of relevant experience in an occupation related to the work assigned to this position or a combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven years
American Sign Language (ASL) proficiency (converse with DHHDB community members, review ASL media) or ability to become proficient within two (2) years from hire
Seven (7) years of professional experience in Program Coordination, Project Management, Public Administration, Human Services, Communication Access, or a closely related field, which must include at least three (3) years of experience working with communication access services and/or DHHDB individuals
A combination of related education in DeafBlind Interpreting, Sign Language Interpreting, Cued Language Transliteration (CART), Communication Access Services, Public Administration, Communications, Social Studies, Deaf Studies, or closely related field AND at least two (2) years of professional experience in Program Coordination, Project Management, Public Administration, Human Services, Communication Access, AND at least two (2) years of experience working with DHHDB individuals equal to seven (7) years
Preferred
Demonstrated ability to manage complex program logistics, including application processing, data management, and ensuring compliance with established rules and procedures
Ability to communicate clearly and professionally, both orally and in writing, with a wide variety of community members and partners, including state officials, judicial staff, interpreters, and community members
Proven experience in building and maintaining positive working relationships with internal and external partners. Ability to provide high-level technical assistance and customer service
Ability to analyze complex situations, research issues, and mediate complaints or disputes in a fair and professional manner, as outlined in the position's complaint management duties
A strong commitment to quality and accuracy, particularly in managing credentialing processes and program budgets
Self-motivated and able to work independently to manage competing priorities
Extensive knowledge of and experience working directly with the DHHDB communities
ASL proficiency (ability to converse with all DHHDB community members and review ASL media) or the ability to become proficient within two years of hire
Expertise with Communication Access Services (e.g., sign language interpreters, Communication Access Realtime Translation captioning, tactile interpreting, protractile interpreting, cued language transliteration)
Expertise in federal and state laws regarding access to effective communication (e.g., Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, state laws regarding legal and rural communication access services)
Professional experience with ADA communication access requirements within judicial systems and/or rural settings
Experience monitoring program budgets and spending
Proficient in using Adobe, Google Suite (Docs, Sheets, etc.), and Microsoft Office Suite, including Excel
Excellent attention to detail and strong organizational skills
Strong written, expressive, and interpersonal skills
Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list
Relevant years of State service, prorated for part-time, that contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency should be considered as a preferred qualification and given weight under the process
Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process
Benefits
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program MotivateMe
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
Some positions may qualify for the Public Service Loan Forgiveness Program.
Company
State of Colorado
Serve the needs of the State of Colorado through a number of subdivisions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeanni Stefanik
Chief Financial Officer
Alan Salazar
Chief Strategy Officer for Colorado Governor John Hickenlooper
Recent News
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