NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 12 hours ago
OPERATIONS PROGRAM SPECIALIST (NEX FACILITY)
United States-Virginia-Virginia Beach
Full-time
Onsite
Senior Level
7+ years expNavy Exchange Service Command (NEXCOM) is responsible for providing quality goods and services to military members and their families. The Operations Program Specialist will oversee the operational planning of capital improvement projects and ensure accurate fixture and equipment requirements are met.
Information Technology
Responsibilities
Works to improve the quality of Navy Exchange (NEX) customers shopping experience by ensuring projects are properly planned and that F&E requirements are accurate
Works under the general supervision of the Director of Operations (Projects & Equipment) who establishes goals, deadlines, and indicates scope of responsibility. Carries out mission with an extremely high degree of independence. Exercises initiative and judgment in resolving problems and executing assignments through (cross-functional) staff within Operations, Facilities, other NEXCOM codes, and worldwide field operations
Interacts with varying management levels; Directors, District Vice Presidents, General and Branch Managers, etc. Ensures that F&E requirements are accurate for Major, Special, Minor, and Equipment projects. Verifies that orders and deliveries are executed in a timely manner to support the project requirements
Serves as a primary Code N point of contact for the tracking of store capital projects; communicates relevant capital projects data to the Director using project planning guidelines and checklists. Serves as primary Code N point of contact for collaboration and communication with Code B; assisting with development of project-related financial outlooks, scopes of work, design development and review, and other communications as required
Maintains Code NP Hub and Team Sites which serve as a cross-functional reference resource using multiple sources of data including links to project documentation such as project ledgers, purchase orders, tracking information, etc
Assists NEXCOM partners in the development of F&E requirements for project procurement. Utilizing established online checklists and profile sheets, develops an itemized list of shelving, racks, cabinetry, refrigeration, and collateral equipment required to execute the scope of the approved projects. Ensures that established checklists and profile sheets are kept up to date as revisions to standards and trends emerge. Reviews cost estimates for completeness prior to procurement (to be performed by others). Validates that the equipment requirements are adequate to support the project while minimizing overages
Extensive travel may be required and will include: Project planning and development, site condition validation (with documentation of discrepancies to plan), supervision of F&E installations, POAM and phasing plan development with field operations, and initial merchandising setup
Will provide periodic procurement support for projects and initiatives while performing as COR and/or ACOR for F&E contracts. Also provides periodic procurement support during periods of high project volume
Conducts post-project validation with photographic documentation and detailed lessons learned developed, communicated, and referenced on future projects. Conducts post-project analysis versus actual business objectives specified during project origination and reports findings to leadership
Performs other related duties as assigned
Qualification
Required
A total of seven years experience consisting of the following:
GENERAL EXPERIENCE: Three years of experience in administrative, professional, or other responsible work that enabled the applicant to gain knowledge of time management, organizational and multi-tasking abilities, extensive computer skills, and customer service capabilities
Skill in dealing with others in person-to-person work relationships, ability to effectively communicate to upper management, and the ability to exercise mature judgement
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Three years of academic study above the high school level may be substituted for nine months of experience, up to a maximum of a four-year bachelor's degree in business administration or related field for three years of general experience
AND SPECIALIZED EXPERIENCE: Four years' experience in work that involved retail floor-planning, project management including budget and time adherence, resource leveling, and fixture & equipment requirements
Experience that required the knowledge of procurement procedures and constraints, and/or contract representative work, retail fixtures and equipment, materials, and/or floorplans
Outstanding organizational skills for tracking projects and equipment
Preferred
Preferred candidates should be a super-user of AutoCAD (or similar drafting software), Microsoft Excel, and Adobe Acrobat (or similar PDF-editing software) and have basic experience with the remaining Microsoft Office Suite and Microsoft SharePoint
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Best
SVP Chief Financial Officer
Alan Conway
SVP & CIO
Recent News
2025-11-04
2025-08-05
2025-05-01
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