NEOGOV · 14 hours ago
Legal/Rural Communication Access Services Coordinator
Denver, CO
Full-time
Hybrid
Senior Level
$72K/yr - $93K/yr
7+ years expNEOGOV is part of the State of Colorado, focused on enhancing access for Deaf, Hard of Hearing, and DeafBlind individuals. The Legal/Rural Communication Access Services Coordinator oversees communication access services, ensuring compliance with federal and state laws while managing program activities and community engagement.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
No H1B
Responsibilities
Oversees the implementation of all legislated program mandates
Manages all program rulemaking pursuant to Department procedures per the Administrative Procedures Act
Conducts the intake and assessment of new consumers for the Legal and Rural programs
Monitors overall program budget and spending in collaboration with the Fiscal Unit
Oversees the credentialing of all legally qualified sign language interpreters and CART providers for the Colorado State Courts
Establishes and monitors communication access services standards in close collaboration with the Interpreting and Scheduling Units
Leads the Legal and Rural Advisory Councils, including recruitment and meeting facilitation
Develops and distributes technical assistance, education, and outreach materials
Collaborates with internal and external partners to analyze data and continuously improve service effectiveness
Qualification
Required
At least seven (7) years of relevant experience in an occupation related to the work assigned to this position or a combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven years
American Sign Language (ASL) proficiency (converse with DHHDB community members, review ASL media) or ability to become proficient within two (2) years from hire
Seven (7) years of professional experience in Program Coordination, Project Management, Public Administration, Human Services, Communication Access, or a closely related field, which must include at least three (3) years of experience working with communication access services and/or DHHDB individuals
A combination of related education in DeafBlind Interpreting, Sign Language Interpreting, Cued Language Transliteration (CART), Communication Access Services, Public Administration, Communications, Social Studies, Deaf Studies, or closely related field AND at least two (2) years of professional experience in Program Coordination, Project Management, Public Administration, Human Services, Communication Access, AND at least two (2) years of experience working with DHHDB individuals equal to seven (7) years
Preferred
Demonstrated ability to manage complex program logistics, including application processing, data management, and ensuring compliance with established rules and procedures
Ability to communicate clearly and professionally, both orally and in writing, with a wide variety of community members and partners, including state officials, judicial staff, interpreters, and community members
Proven experience in building and maintaining positive working relationships with internal and external partners. Ability to provide high-level technical assistance and customer service
Ability to analyze complex situations, research issues, and mediate complaints or disputes in a fair and professional manner, as outlined in the position's complaint management duties
A strong commitment to quality and accuracy, particularly in managing credentialing processes and program budgets
Self-motivated and able to work independently to manage competing priorities
Extensive knowledge of and experience working directly with the DHHDB communities
ASL proficiency (ability to converse with all DHHDB community members and review ASL media) or the ability to become proficient within two years of hire
Expertise with Communication Access Services (e.g., sign language interpreters, Communication Access Realtime Translation captioning, tactile interpreting, protractile interpreting, cued language transliteration)
Expertise in federal and state laws regarding access to effective communication (e.g., Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, state laws regarding legal and rural communication access services)
Professional experience with ADA communication access requirements within judicial systems and/or rural settings
Experience monitoring program budgets and spending
Proficient in using Adobe, Google Suite (Docs, Sheets, etc.), and Microsoft Office Suite, including Excel
Excellent attention to detail and strong organizational skills
Strong written, expressive, and interpersonal skills
Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list
Relevant years of State service, prorated for part-time, that contribute to a candidate's position-related knowledge, skill, ability, behavior, or other posted competency should be considered as a preferred qualification and given weight under the process
Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process
Benefits
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program MotivateMe
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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