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Application Support Engineer jobs in United States
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INSPYR Solutions · 13 hours ago

Application Support Engineer

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions, and they are seeking an Application Support Engineer to support a customer-facing application. The role focuses on managing support tickets, troubleshooting application issues, and communicating with customers to ensure timely resolutions.
Human ResourcesInformation TechnologyProfessional ServicesStaffing Agency
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Responsibilities

Manage day-to-day application support and customer-reported issues
Own support tickets from intake to resolution
Investigate issues by reviewing application behavior, code, and data
Identify required database or application changes to resolve requests
Write and execute small code updates or scripts
Communicate clearly with customers on issue status and resolution
Document resolutions and maintain run tickets
Identify repeat issues and help drive basic automation

Qualification

Application support experiencePythonJavaDatabase experienceTicketing systemsBasic programming conceptsCommunication skills

Required

Bachelor's degree in Computer Science or a related field
3+ years of experience in application or production support
Basic understanding of programming concepts
Experience with Python and Java
Ability to read and understand existing code and make small changes
Database experience (any database), including basic querying or data updates
Experience working with ticketing systems
Strong communication skills with customers

Preferred

AWS experience is a plus, but not required

Benefits

Medical, vision, and dental insurance

Company

INSPYR Solutions

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INSPYR Solutions is a information technology staffing service providers.

Funding

Current Stage
Late Stage

Leadership Team

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Gregg Straus
Executive Vice President & Chief Financial Officer
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Michelle Wren
Chief Operating Officer
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Company data provided by crunchbase