Quantum World Technologies Inc. · 13 hours ago
ServiceNow Solution Architect
Quantum World Technologies Inc. is seeking an experienced ServiceNow Solution Architect to define and lead end-to-end ServiceNow solutions. The role involves designing scalable architectures that address complex business challenges and support digital transformation goals.
Responsibilities
Design holistic ServiceNow solution architectures spanning process, data, integrations, security, and UX
Lead solution design across modules including ITSM, ITOM, CSM, HRSD, CMDB/SACM, SecOps, GRC, and IRM
Translate business objectives into scalable, robust target architectures
Partner with Platform Architects and Technical Consultants on integration patterns, data models, and security controls
Support presales activities: solution definition, RFP responses, executive presentations, and scoping
Provide architectural oversight and governance through delivery, UAT, and go-live
Qualification
Required
CSA
CAD
2x CIS (any streams)
Advanced domain certification (e.g., ITOM Pro)
CTA or CMA
8+ years in ServiceNow solution architecture or enterprise consulting
Strong cross-domain ServiceNow expertise with integrations
Deep understanding of ITIL v4 and enterprise workflow design
Experience leading large, multi-domain global ServiceNow programs
Preferred
ITIL v4 (Foundation or higher)
ServiceNow micro-certifications (Integration Hub, Flow Designer, Performance Analytics)
Cloud/EA certifications (AWS/Azure, TOGAF, IT4IT)
Company
Quantum World Technologies Inc.
QUANTUM WORLD TECHNOLOGIES INC, is a IT Consulting and Staffing venture of QUANTUM GROUP OF COMPANIES having its presence in IT and I.T.E.S, Real Estate, Hospitality, Pharmaceuticals, and Entertainment Industries across the globe, with its headquarters in Los Alamitos CA, Parsippany – NJ, Seattle – WA, Canada, Dubai and India.