American Express · 20 hours ago
Director-Digital Product Management - GenAI Enablement
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
$144K/yr - $256K/yr
7+ years expAmerican Express is a company with a long history of innovation and a commitment to customer service. They are seeking a Director of GenAI Product to lead the strategy and development of GenAI products, ensuring alignment with company goals and responsible AI practices.
TravelFinancePaymentsCredit CardsFinancial Services
Responsibilities
Keeping up with the latest industry research around GenAI and related technologies to ensure we are appropriately leveraging new techniques and capabilities
Applies industry standards and best practices to ensure compliance, performance, and adoption of new technologies
Supervises and ensures architecture consistency with enterprise standards, guidelines, and principles by conducting regular reviews, audits, compliance checks, and providing feedback for continuous improvement
Serve as a trusted technical advisor for teams looking for practical guidance on how to solve architectural challenges
Develops comprehensive architecture plans and influences implementation strategies to drive business improvements and innovation, with support from peers and leaders
Designs scalable and reusable frameworks, interfaces, and services to support diverse business needs
Delivers enterprise-grade application programming interfaces, enabling seamless integration and enhanced functionality across different systems and applications
Oversee the integration and maintenance of new and existing platform components, ensuring optimal performance, reliability, and scalability of software systems
Collaborate with cross-functional teams to define technical requirements, develop implementation strategies, and ensure seamless integration of complex software projects
Qualification
Required
7+ years of professional technical AI architectures and/or AI software development experience
Proven technical expertise in designing, developing, and maintaining, products, platforms, and/or architectures
Full software development lifecycle experience
Skilled in architecting scaled GenAI Solutions in public cloud (ex. AWS, GCP, Azure)
Knowledge of Generative AI and Large Language Model inference
Knowledge of agentic coding (e.g., Github Copilot, Claude Code, Codex, etc.)
Knowledge of agentic architectures
Knowledge of GenAI AI tools and frameworks, such as Langchain, LlamaIndex, Semantic Kernel, etc
Passion for cutting edge technologies and excitement to tackle hard problems before there are clear solutions
A passion for creating a fun, empathetic work environment where high performing, diverse teams can thrive
Preferred
Experience building, developing, integrating with and/or launching GenAI products in a highly regulated industry
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
H1B Sponsorship
American Express has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (95)
2023 (95)
2022 (131)
2021 (111)
2020 (114)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-02-11
Sports Business Journal
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2026-02-11
Company data provided by crunchbase