Mass General Brigham · 10 hours ago
Project Coordinator II
Greater Boston
Full-time
Hybrid
Mid Level
$22.22/hr - $31.71/hr
3+ years expMass General Brigham is a not-for-profit organization focused on patient care, research, teaching, and community service. They are seeking a Project Coordinator II to provide administrative support to clinical staff and operations, manage patient information, and assist with billing and insurance processes.
HealthcareHealth CareHome Health CareMedical
Responsibilities
Performs all duties and responsibilities of a Project Coordinator I & II
Develop and continually educate on knowledge of HMO, PPO, ACO, Managed Care, and other Third-Party Insurer plans
Functions as a resource for patients and Clinical Team regarding managed care plans, insurance, and referral issues, with an ability to perform electronic insurance verification
Oversees the Manufacturers Co-Pay Assistance Enrollment process for all eligible patients
Works with CPBO to submit Co-Pay Assistance claims to the 3rd Party Co-Pay Assistance vendors and track payments from vendors
Oversees the development and continued production of the HTC Newsletter at the direction of Medical Directors and HTC staff for Bleeding Disorders Community patients
Support HTC Program Manager in Financial Management preparation and reconciliation process
Work with CPBO Billing staff to run and submit weekly report for charges to the billing team for charge entry
Develop relationships with Manufacturers and 3rd Party Vendors for Co-Pay Assistance
Understands financial services and self-pay resources and provides patients with information as needed
Work with Clinical Leadership and Program Manager to update HTC website on an ongoing basis
Work with HTC Medical Directors and Leadership as well as Central Marketing to develop material asset handouts for patients
Assists HTC Clinical team in management of administrative tasks for patient Transportation needs
Assists HTC Clinical team in management of administrative tasks for Emergency Assistance needs for HTC patients
Assists HTC Clinical team in management of administrative tasks for Dental medicine support for our HTC patients
Assists with patient education event planning process for multiple events per year
Responsible for submitting documentation on behalf of all Clinical staff for reimbursement of travel, Registrations, and other reimbursement items
Supports HTC Clinical team in setting up travel through the use of Egencia
Works collaboratively with clinical and non-clinical staff
Provides support and information to providers to problem-solve and manage complex administrative patient issues
Triages and manages complex telephone calls, utilizing courteous customer service skills
Maintains confidentiality and privacy consistent with HIPAA guidelines
Works with leadership and clinical team to track key clinical operations metrics
Participate and support practice wide process improvement initiatives
Document and maintain documented practice workflows
Assists with training and orientation of new staff, as needed
Participate in special projects and additional duties as needed
Qualification
Required
Performs all duties and responsibilities of a Project Coordinator I & II
Develop and continually educate on knowledge of HMO, PPO, ACO, Managed Care, and other Third-Party Insurer plans
Functions as a resource for patients and Clinical Team regarding managed care plans, insurance, and referral issues, with an ability to perform electronic insurance verification
Oversees the Manufacturers Co-Pay Assistance Enrollment process for all eligible patients
Works with CPBO to submit Co-Pay Assistance claims to the 3rd Party Co-Pay Assistance vendors and track payments from vendors
Oversees the development and continued production of the HTC Newsletter at the direction of Medical Directors and HTC staff for Bleeding Disorders Community patients
Support HTC Program Manager in Financial Management preparation and reconciliation process
Work with CPBO Billing staff to run and submit weekly report for charges to the billing team for charge entry
Develop relationships with Manufacturers and 3rd Party Vendors for Co-Pay Assistance
Understands financial services and self-pay resources and provides patients with information as needed
Work with Clinical Leadership and Program Manager to update HTC website on an ongoing basis
Work with HTC Medical Directors and Leadership as well as Central Marketing to develop material asset handouts for patients
Assists HTC Clinical team in management of administrative tasks for patient Transportation needs
Assists HTC Clinical team in management of administrative tasks for Emergency Assistance needs for HTC patients
Assists HTC Clinical team in management of administrative tasks for Dental medicine support for our HTC patients
Assists with patient education event planning process for multiple events per year
Responsible for submitting documentation on behalf of all Clinical staff for reimbursement of travel, Registrations, and other reimbursement items
Supports HTC Clinical team in setting up travel through the use of Egencia
Works collaboratively with clinical and non-clinical staff
Provides support and information to providers to problem-solve and manage complex administrative patient issues
Triages and manages complex telephone calls, utilizing courteous customer service skills
Ensures that calls and/or messages are directed to and received by providers and support staff
Maintains confidentiality and privacy consistent with HIPAA guidelines
Works with leadership and clinical team to track key clinical operations metrics
Participate and support practice wide process improvement initiatives
Document and maintain documented practice workflows
Assists with training and orientation of new staff, as needed
Participate in special projects and additional duties as needed
Administrative support skills
Computer proficient in Microsoft Word and Outlook
Excellent verbal and written communication skills
Attention to detail
Team player
Ability to deal effectively and courteously with a diverse group of internal or external customers
Strong organizational skills and ability to handle multiple tasks in a busy clinical environment
Strong critical thinking skills and ability to problem solve
Associate's Degree or equivalent required
Administrative or project support experience. 3-5 years required
Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously
Basic financial/accounting skills
Strong oral and written communication skills
Preferred
Bachelor's Degree in Business or HealthCare focus preferred
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Talent
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
2026-02-12
Medical Xpress - latest medical and health news stories
2026-02-11
Medical Xpress - latest medical and health news stories
2026-02-11
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