Universal Tool and Engineering · 14 hours ago
IT Support Analyst
Corporate Office, Johnson City, TN, US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrUniversal Tool and Engineering is a premier real estate development, construction, and management firm headquartered in Johnson City, Tennessee. The IT Support Analyst is responsible for providing technical assistance and troubleshooting a wide range of IT-related issues for end-users across the Universal Family of Companies.
IndustrialManufacturingIndustrial EngineeringMachinery Manufacturing
Responsibilities
Manage routine IT ticket queues and provide in-person, phone, and chat support to end-users
Diagnose and resolve hardware, software, and networking issues
Manage hardware with RMM and MDM tools
Troubleshoot Office 365 applications and workflows
Provide support for property management software
Create and maintain knowledge base articles
Stay up to date with advancements in technology and industry best practices
Other responsibilities and projects, as assigned
Qualification
Required
Associate's degree in information technology, computer, engineering, or related field, OR relevant experience
Ability to work as part of a collaborative team
Excellent interpersonal and communication skills
Highly analytical mindset
Proficient in Microsoft Office
Preferred
IT Certification (A+, Network +, etc.)
Property management experience
Experience working with third-party consultants
Benefits
Affordable medical insurance, with coverage starting the first of the month after just 30 days.
Free Telemedicine Services: Access no-cost telemedicine for you and your family.
Employee Recognition Programs: Celebrate and reward your achievements.
Company-Paid Life Insurance: Full-time employees receive a $25,000 life insurance policy at no cost.
401(k) with Company Match: Plan for your future with up to 4% company match after 90 days.
Paid Time Off (PTO): Begin earning PTO after 90 days of employment.
Exclusive Employee Discounts: Save more with special discounts.
Competitive Pay: Earn wages that reflect your skills and dedication.
Career Advancement Opportunities: Grow with us through ongoing training and clear paths for promotion.
Company
Universal Tool and Engineering
Universal Tool and Engineering (UTE) has been serving the metal working and tube fabrication industries for over 40 years.
Founded in 1979
11-50 employees
H1B Sponsorship
Universal Tool and Engineering has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase