Dutch Bros Coffee · 9 hours ago
Technology Business Systems Analyst - Supply Chain
1930 W Rio Salado Pkwy Tempe AZ 85281
Full-time
Hybrid
Mid, Senior Level
3+ years expDutch Bros Coffee is a fun-loving company that aims to build a legendary brand through exceptional customer experiences. They are seeking a highly organized and analytical Technology Business Systems Analyst - Supply Chain to enhance the efficiency of their Technology department by providing supply chain insights, operational reporting, and program administration.
Food and BeverageCoffeeRestaurants
Responsibilities
Drive fiscal responsibility and cost transparency across all Supply Chain operations, including logistics, procurement, inventory, and distribution
Align Supply Chain investments with broader business growth, service level, efficiency, and resilience objectives
Partner closely with Finance and Supply Chain leaders on annual planning, demand forecasting, capacity planning, and tracking of operational spend (OpEx vs. CapEx)
Analyze and present monthly budget and performance variances to Supply Chain leadership, identifying cost drivers, service impacts, and optimization opportunities
Prioritize initiatives based on value realization, service improvement, risk mitigation, and total cost of ownership (TCO)
Deliver measurable business enablement outcomes, including cost reduction, improved forecast accuracy, optimized inventory levels, and strengthened supplier performance
Develop and maintain metrics to track Technology department performance and value
Deliver baseline assessment of current reporting capabilities
Develop, manage, and maintain dashboards that track key Technology performance metrics (e.g., system uptime, help desk SLAs, project delivery)
Define target-state maturity levels for key reporting capabilities
Achieve measurable improvement in data accuracy and reporting timeliness for executive review
Optimize value and mitigate risk from third-party Technology vendors
Assist Technology leadership in managing vendor relationships by tracking key contract renewals
Monitor and report on vendor performance against Service Level Agreements (SLAs)
Establish a centralized repository for contracts and vendor performance data
Conduct Quarterly Business Review (QBR) with key tech vendors
Serve as the primary contact for vendor partners including engagement between partners and stakeholders, escalation of support issues, and collaborating to resolve technical issues
Provide administrative support for the enterprise portfolio and Technology workforce planning
Facilitate the enterprise portfolio planning process and support ongoing program administration
Track Technology headcount, manage the pipeline of open positions, and analyze resource allocation against portfolio demands
Identify opportunities for tech improvements to benefit stakeholder business teams and provide recommendations
Optimize product success across each stage of the product life cycle by identifying under-performing areas and creating plans for improvement
Collaborate with stakeholders to define test plans, conduct user acceptance testing, and gather feedback to refine product features and ensure high-quality deliverables
Serve as a mentor to evolve the relationships between technology teams & business stakeholder groups, key technology vendors
Works with the cross functional teams to continuously assess progress, disseminate lessons learned, and understand next steps to foster a fail-safe environment for all
Qualification
Required
3-5+ years of experience in Technology supply chain, technology business management, or a similar operations/analytics role
Proven experience in supply chain planning and operations, including demand forecasting, inventory optimization, capacity planning, and variance analysis across operational budgets and capital investments
Strong analytical capabilities, with hands-on experience developing and maintaining performance dashboards and KPIs (e.g., OTIF, inventory turns, fill rate, lead times) to drive continuous improvement and operational excellence
Experience in project or portfolio administration, including cross-functional coordination, resource planning, and execution tracking within supply chain or operations environments
A true “Get It Done” mindset — self-motivated, solutions-oriented, and driven to remove obstacles and deliver measurable results
Bachelor's degree in Supply Chain Management, Operations, Business Administration, or a related field required
Preferred
Familiarity with vendor and supplier management, including performance monitoring, contract alignment, and relationship management, is a plus
Company
Dutch Bros Coffee
Dutch Bros is a high-growth operator and franchisor of drive-thru shops that focus on serving hand-crafted beverages.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.18BKey Investors
TSG Consumer Partners
2025-05-29Post Ipo Debt· $650M
2024-02-27Post Ipo Secondary· $232.4M
2023-09-06Post Ipo Equity· $300M
Leadership Team
Christine Barone
CEO and President, Board Member
D
Dane Boersma
Co-Founder
Recent News
2026-02-13
2026-02-13
2026-02-13
Company data provided by crunchbase