Freshworks · 4 hours ago
Manager - Enablement Delivery & Events
Boston, MA
Contract
Hybrid
Mid, Senior Level
$134K/yr - $176K/yr
7+ years expFreshworks is a company that builds uncomplicated service software to enhance customer and employee experiences. They are seeking a Manager - Enablement Delivery & Events to orchestrate high-impact internal events and deliver effective enablement programs for their Americas Field teams.
Enterprise SoftwareSaaSSoftwareInformation TechnologyCRMInformation Services
Responsibilities
Lead the strategic planning, content management, and onsite execution of annual GTM Kickoffs. Manage logistics, agendas, and speaker prep in partnership with internal stakeholders and external vendors
Plan and execute immersive quarterly in-person training events for new hires
Support stakeholders with planning and execution of mid-year and team events and training activities
Draft and deliver regular communications including newsletters, announcements, leadership updates and team-wide briefings
Monitor the effectiveness of communications and events using surveys, feedback, open rates and participation metrics
Develop and deliver engaging and informative sales training programs, both in-person and virtually, that align with the overall sales strategy and goals
Regularly communicate with the field to gather feedback, assess needs, and ensure the sales enablement program meets the evolving requirements of the sales team
Collaborate with marketing, product, and enablement partner teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging
Work closely with sales leadership to identify training needs and develop customized training plans for sales teams
Provide ongoing support and resources to sales managers, ensuring they are equipped to reinforce best practices, drive team performance, and address individual development needs
Assess the effectiveness of training programs and make recommendations for improvement
Qualification
Required
Bachelor's degree in business, marketing, or a related field; additional certifications in training and development are a plus
7+ years of combined experience in enablement and sales, preferably in a technology company
Extremely strong delivery skills, both in-person and virtually
Strong analytical and problem-solving skills
A proactive and adaptable mindset with a commitment to continuous improvement
Excellent written and verbal communication skills, with a talent for storytelling and tone
Proven ability to manage events across international, cross-functional teams
Highly organized, proactive and comfortable working in a fast-paced, high-growth environment
Strong collaboration skills, with experience partnering with senior leaders
Familiar with tools such as Slack, Zoom, Google Workspace, and event planning platforms
Benefits
Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
Equity + ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits.
Company
Freshworks
Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.
1001-5000 employees
H1B Sponsorship
Freshworks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (23)
2023 (7)
2022 (11)
2021 (10)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$484MKey Investors
Steadview CapitalAccel,CapitalG,Sequoia CapitalAccel,Peak XV Partners
2021-09-21IPO
2020-01-01Secondary Market· $85M
2019-11-04Series H· $150M
Leadership Team
Dennis Woodside
CEO, President
Shan Krishnasamy
Co-founder and CTO
Recent News
2026-02-13
2026-02-11
Hindu Business Line
2026-02-11
Company data provided by crunchbase