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KTek Resourcing · 9 hours ago

AV Support Specialist

Santa Clara, CA

Contract

Onsite

New Grad, Entry Level

$25/hr - $25/hr

KTek Resourcing is seeking an AV Support Specialist to provide expert Audio-Visual support. The role involves deploying Microsoft Teams Rooms systems, troubleshooting AV setups, and supporting large-scale events to ensure seamless conferencing experiences.

HealthcareHuman ResourcesHealth CareMedicalStaffing Agency

H1B Sponsor Likely

Hiring Manager

Muskan Mathur

Responsibilities

Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints

Knowledge of deploying Microsoft Teams Rooms systems

Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center

Familiarity with starting Zoom, Google Meet, and Teams meetings from MTR systems

Planning, executing, tracking multiple meetings

Ability to keep up to date on virtual event technology

Liaison between facilities, Booking team

Coordinating (Webcast production)

Scheduling, booking, planning event, conducting dry-runs, pre-production and post-production

Attend meetings with stakeholders to identify issues and make recommendations

Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively

Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality

Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences

Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities

Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations

Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment

Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed

Maintain accurate records of AV equipment inventory, configurations, and maintenance activities

Qualification

Microsoft Teams Rooms DeploymentCisco Video Endpoints IntegrationAV Equipment InstallationConference Room AV SupportTeams Admin Center ManagementZoom Meeting SupportGoogle Meet Meeting SupportBeginner-level UC ExperienceEvent Production

Required

Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints

Knowledge of deploying Microsoft Teams Rooms systems

Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center

Familiarity with starting Zoom, Google Meet, and Teams meetings from MTR systems

Conference Room AV Support and Troubleshooting

Microsoft Teams Rooms (MTR) Deployment

Cisco Video Endpoints Integration

Teams Admin Center & Cisco Control Hub Management

Zoom, Google Meet, and Teams Meeting Support

AV Equipment Installation and Maintenance

Beginner-level UC Experience

Event Production and Dry Runs

Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc

Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Centre, vMix, Pearl 2, IBM (Upstream), WebEx Events, OBS, and video editing programs like Adobe Premiere Pro