Cleveland Clinic · 2 hours ago
Program Manager I - Contact Center Support
Cleveland Clinic Administrative Campus
Full-time
Hybrid
Entry, Mid Level
2+ years expCleveland Clinic Health System is a respected healthcare organization dedicated to transforming the patient experience. As a Program Manager, you will manage and maintain initiatives related to an assigned program, focusing on developing systems and procedures to enhance patient care.
Non ProfitHealthcareHospitalHealth CareMedical
Responsibilities
Develop, implement, manage, and maintain operational systems and activities
Serve as a liaison with all levels of the organization and outside community
Manage multiple priorities and projects with competing deadlines
Allocate time to meet completion requirements
Serve as a coach and mentor for other positions in the department
Review and monitor adherence to Human Resources policies and corporate compliance procedures
Qualification
Required
Bachelor's Degree in Business Administration, Healthcare Administration or a related field and two years of experience in project management, data analysis and systems training
OR High School Diploma/GED and six years of experience
OR Associate's Degree and four years of experience
OR Master's Degree and one year of experience
Knowledge of statistical and financial analysis, primary research and business plan development
Preferred
Experience in a healthcare setting
Cisco, UCCE and/or Verint experience
Benefits
403(b) Savings & Investment Plan
Investment Pension Plan (IPP)
Tuition Reimbursement
Paid Time Off (PTO)
Employee Discounts
Dental and Vision Plans
Life Insurance and Disability
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
International Business Times
2026-02-05
International Business Times
2026-02-05
2026-01-25
Company data provided by crunchbase