C&W Services · 9 hours ago
Senior Program Manager, Strategic Projects
Creve Coeur, MO
Full-time
Onsite
Mid, Senior Level
$119K/yr - $140K/yr
5+ years expC&W Services is seeking a Senior Program Manager to lead complex, cross-functional initiatives that advance organizational priorities. This role requires a highly skilled project leader to ensure clarity of objectives and delivery of measurable outcomes while mentoring other project professionals.
ConstructionWellnessFacility Management"Heating Ventilation and Air Conditioning (HVAC)"LandscapingPersonal Care and Hygiene
Responsibilities
Build strong partnerships with senior leaders to drive business success and maintain alignment across diverse stakeholder groups
Influence decision-making through clear and compelling communication, insight, and data
Develop and manage comprehensive project plans including scope, goals, deliverables, timelines, financials, and KPIs
Oversee multiple concurrent initiatives, ensuring alignment with organizational strategy and business priorities
Drive day-to-day project execution, ensuring milestones, deliverables, and quality standards are consistently met
Facilitate creation and management of project documentation (charters, business cases, PM plans, SOWs, budget reports, training materials, risk logs)
Build strong, trust-based relationships with stakeholders at all organizational levels
Navigate internal politics with discretion—anticipating sensitivities, mediating conflicts, and aligning competing interests
Translate complex issues into clear, actionable communication easily understood by technical and non-technical audiences
Serve as a strategic advisor to leaders by providing meaningful insights, surfacing risks early, and recommending solutions that balance competing priorities
Foster collaboration across business units, promoting relationships, community building, and knowledge sharing
Identify, evaluate, and mitigate project and program risks; implement contingency plans when needed
Conduct regular project reviews and post-implementation evaluations to identify lessons learned and drive continuous improvement
Publish and present status updates, performance metrics, and portfolio-level summaries to leadership and cross-functional stakeholders
Aggregate data from multiple projects into a cohesive portfolio view that highlights progress, trends, and strategic implications
Mentor and support Project Managers, Analysts, and cross-functional team members, fostering professional growth and capability development
Promote effective teamwork, clear roles, and a strong sense of shared accountability within project teams
Lead and support organizational change management efforts to ensure successful adoption of project outcomes
Identify opportunities for collaboration, process improvement, and use of business technology solutions to drive efficiency
Demonstrate high emotional intelligence, cultural awareness, and the ability to work effectively across diverse working styles
Act as a connector across business units, promoting partnership and the exchange of knowledge and best practices
Maintain confidentiality, act with integrity, and model the organization’s values in all interactions
Support change management planning and execution to ensure successful adoption of project outcomes
Support broader Deployment and Enablement initiatives to advance organizational capabilities
Identify opportunities for process improvement and leverage business technology solutions to enhance efficiency
Qualification
Required
Bachelor's degree in business management, or a related field
5–7+ years of progressive Project Management experience leading complex, multi-stakeholder initiatives
Proven ability to navigate organizational politics with tact, discretion, and emotional intelligence
Exceptional verbal, written, and interpersonal communication skills
Strong problem-solving, decision-making, and stakeholder-management capability
Ability to balance multiple priorities in a fast-paced environment with minimal supervision
Demonstrated leadership, coaching, facilitation, and collaboration skills
High degree of organization, attention to detail, accountability, and follow-through
Proficiency with Microsoft Office Suite and project management tools
Ability to maintain confidentiality and handle sensitive information with care
Customer-service orientation and a continuous-improvement mindset
Preferred
Master's degree or PMP
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work
Company
C&W Services
C&W Services brings a new identity, outlook and purpose to the facility services industry.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jodi Swinburne
Chief Operating Officer
Matthew Noe, GPHR
Interim Chief Operating Officer
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