Twist Bioscience · 11 hours ago
Bioinformatics Application Scientist, NGS - EMEA
United States
Full-time
Remote
Mid, Senior Level
2+ years expTwist Bioscience is a leader in gene synthesis, looking for a customer-facing Bioinformatics Application Scientist to support their NGS customers and enhance sales efforts. The role involves providing technical expertise in pre- and post-sales discussions, designing custom NGS panels, and liaising between customers and internal teams to address scientific challenges.
BiotechnologyChemical & MaterialsHealthcareLife ScienceB2BChemicalHealth Care
Responsibilities
Provide expert understanding and strong technical competency in pre and post sales discussions of Twist’s NGS capabilities and product offering with customers
Design and support custom NGS panel designs utilizing an existing design workflow to meet customers design goals (White Glove Service)
Provide bioinformatics support for NGS data analysis to support customer troubleshooting, proof of concept experiments, and general pipeline questions
Support sales team in technical discussions, presentations, and meetings with customers
Provide high level technical support to the customer and provide guidance or input on experiments related to use of Twist’s products
Keep up to date with the current genomic research and advancements in the field
Liaise between customer, sales team, product management, and other internal teams including R&D and Production
Identify, nurture, and manage collaborations with the Sales team to network with customers and provide feedback to Product Marketing on customer requirements for new applications or products
Local and regional travel possible (~10% time) to work in the field with Sales, attend meetings with key customers, or internal meetings
Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures
Qualification
Required
PhD in Bioinformatics, Genetics, Molecular Biology, or related field with 2+ years biotech/commercial experience in the field of Genomics
BS or MS in Bioinformatics, Genetics, Molecular Biology, or related field with 7+ years biotech/commercial experience in the field of Genomics
Strong technical knowledge of NGS applications and the bioinformatics required to support NGS data analysis (Whole Exome Sequencing, RNA-seq, Methylation)
Knowledge and experience using existing bioinformatic tools (BWA, GATK, IGV, UCSC, SAMtools, Picard, bedtools, etc)
Experience working in a Linux environment and command line applications
High self-motivation and must have demonstrated ability to work in a collaborative team environment
High attention to detail with a strong work ethic
Excellent verbal and written communication skills
Preferred
Background in Medical Genetics, Oncology, or Immunology
A deep understanding of molecular and medical genetics
2+ years in a customer facing role
Wet lab experience with molecular biology and NGS library preparation
Company
Twist Bioscience
Twist Bioscience is a biotechnology company that offers synthetic DNA solutions, gene synthesis, and variant libraries.
501-1000 employees
H1B Sponsorship
Twist Bioscience has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (22)
2022 (19)
2021 (4)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$553.11MKey Investors
Capital World InvestorsBiomatics Capital PartnersIllumina
2022-02-09Post Ipo Equity· $250M
2020-01-27Post Ipo Equity· $50M
2018-10-30IPO
Leadership Team
Emily Leproust
CEO
Siyuan Chen
Chief Technology Officer
Recent News
The Motley Fool
2026-02-11
2026-02-03
Company data provided by crunchbase