Expo Home Improvement · 10 hours ago
Systems Administrator
Dallas, TX
Full-time
Onsite
Mid Level
4+ years expExpo Home Improvement is a top-rated Texas-based home remodeling company specializing in high-quality bathroom, kitchen, and window remodels. They are seeking an IT Systems Administrator to manage and maintain Salesforce environments to support sales and service operations, ensuring smooth and secure application performance for over 200 employees.
ConstructionReal EstateHome ServicesHome ImprovementHome RenovationResidential
Responsibilities
Administer, configure, and maintain Salesforce environments to support sales and service operations
Manage users, profiles, roles, permissions, and security settings
Configure and optimize customer lifecycle processes relevant to home improvement projects
Build and maintain accurate reports, dashboards, and automation to support sales, marketing, and leadership teams
Ensure data accuracy and integrity across customers, project, and lead records
Partner with sales, customer service, and field operations to gather requirements and deliver scalable Salesforce solutions
Support contact center workflows including speed to lead, call tracking, and reporting
Provide user training, documentation, and ongoing support
Participate in release management, testing, and continuous improvement initiatives
Monitor Salesforce release updates for potential impact to current features & functionality
Continued growth and training on the Salesforce ecosystem, i.e., trailhead training, certifications, etc
Qualification
Required
4+ years of hands-on Salesforce Administration experience
Strong knowledge of Salesforce configuration, automation (Flows, validation rules), and security
Experience supporting sales-driven environments with high lead volume
Excellent organizational, communication and collaboration skills
Ability to work onsite with cross-functional business teams
Preferred
Experience in the home improvement, construction, or related service-based industry
Tableau or Salesforce analytics experience
Skilled in connecting applications to the Salesforce ecosystem
Leap SalesPro experience is desired
Experience supporting Field Service, Marketing Cloud and Data Cloud environments
Company
Expo Home Improvement
Expo Home Improvement provides home remodeling services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-03-07
2023-10-20
Company data provided by crunchbase