RealtySouth · 6 hours ago
Agent Support Coordinator
Birmingham, Alabama, United States
Full-time
Onsite
Mid Level
3+ years expRealtySouth is a real estate company seeking an Agent Support Coordinator to enhance the experience for agents. The role involves managing the onboarding and offboarding process, providing ongoing training on technology, and maintaining company systems and supplies.
Real Estate
Responsibilities
Manage on/off-boarding of agents with all brokerage-provided agent-facing technologies (e.g., MLS, CRM, transaction management systems, etc.). (30-40%)
Implements ongoing training and workshops for agents on consumer-facing technology. (30-40%)
Maintain company intranet systems and updates document library. (10-20%)
Order supplies and coordinate with copier vendor for toner and service. (10-20%)
Troubleshoot and resolve MLS listing issues and other form, electronic signature, and transaction workflow issues. (10-20%)
May work with website vendor to perform website design and enhancements and perform research related to special projects. (10-20%)
Perform any additional responsibilities as requested or assigned. (0-5%)
Qualification
Required
High school diploma equivalency or equivalent work experience
3 to 5 years' office experience required
Excellent interpersonal skills and a focus on high-level customer service
Strong computer and technology skills, including proficiency in Microsoft Office products
Effective problem solving and analytical skills and attention to detail
Ability to prioritize and handle multiple tasks and projects concurrently
Ability to work independently and maintain confidentiality
Preferred
Real estate experience is preferred
Project management experience is preferred
Benefits
Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Company
RealtySouth
RealtySouth serves the entire state of Alabama with more than 800 agents in 21 sales offices.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen Crigler
Chief Financial Officer
Company data provided by crunchbase